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Mercedes-Benz of McKinney - Service Center

McKinney, TX

4.9
349 Reviews

349 Reviews of Mercedes-Benz of McKinney - Service Center

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August 04, 2023

A problem came up with service of the car. Austin owned the situation and handled the situation perfectly. More

by rayshawnc14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Hawley
August 02, 2023

Austin carefully explained what my car needed and approximately how long it would take to complete the job. More

by Alvin.cannady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Hawley
August 01, 2023

They got my car in fast so I wasn’t standing around waiting. Once completed they texted me and when I arrived to pick up my car they were fast and very friendly. More

by Cindy.Doolittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick and Michael
July 30, 2023

Gabe is always very professional and personable. He goes above and beyond to make sure everything is completed in a timely manner and to the customer’s satisfaction. More

by amberlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
July 29, 2023

Professional and all jobs done right they pay attention to detail Gabe and staff made the job was done right More

by John N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe in Service a credit to dealership
July 28, 2023

Professional services and friendly staff. Mercedes Benz dealers’s labor fees is too high compared to others. More

by emesatexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
July 26, 2023

Very professional, enjoyable to work with. I am confident my car was correctly diagnosed and repaired. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
July 25, 2023

There service is outstanding. Professional and they want to make sure your needs are met. More

by Jan_compton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
July 25, 2023

Friendly people and fast service. The waiting area is very comfortable and well maintained. A very pleasant experience…. More

by lparks2362
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
July 25, 2023

Mercedes service was great! They sent regular updates regarding my car, fixed it, and had it washed before pick up! More

by KimG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
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