Mercedes-Benz of McKinney - Service Center

Great service advisor, Michael Johnson. He was friendly, courteous and knowledgeable. He opened the hood and walked me through what was serviced and what would need service in the future He was friendly, courteous and knowledgeable. He opened the hood and walked me through what was serviced and what would need service in the future More

Yes! Austin helped me from start to finish and was a class act all the way! Im so appreciative, thanks Austin! Also, Umberto in parts was also equally hel Austin helped me from start to finish and was a class act all the way! Im so appreciative, thanks Austin! Also, Umberto in parts was also equally helpful, while i waited for my car i had questions about options i had for my vehicle and he was super patient and kind and very helpful! Also Gavin the shuttle driver was great! I didnt need to go anywhere but he was so sweet and kept giving me updates in case i did want to ride with him. You guys are doing a great job in McKinney! Thank you! More

Austin was my service advisor. He was very nice over the phone and in person. Very detailed about everything. Please ask for him when you need your car service.😀 He was very nice over the phone and in person. Very detailed about everything. Please ask for him when you need your car service.😀 More

Very helpful and professional every time I take my vehicle in. Great service and attention to detail. vehicle in. Great service and attention to detail. More

Very good experience. This was a top notch experience. My wife and I really love the 2019 Mercedes Benz G550. Very beautiful car. We got a little issue from the car after This was a top notch experience. My wife and I really love the 2019 Mercedes Benz G550. Very beautiful car. We got a little issue from the car after out of state delivered. But the Mercedes of McKinney team, especially Austin & his manager were helping us double check, fixed & take care everything. Very professional. Thanks again for all of your help and great service. Solid 5 stars. Great service. Knowledgeable. Shuttle driver friendly and on time. Very details on the services, Highly recommend Mercedes Benz of McKinney dealer. More

Yes, Jesus did an excellent job helping me with my first visit at this location. He explained recommendations and gave honest feedback. Thank you Jesus! visit at this location. He explained recommendations and gave honest feedback. Thank you Jesus! More

As always, our Service Advisor Gabe Harris provided prompt and professional assistance and fully met and exceeded our expectations. prompt and professional assistance and fully met and exceeded our expectations. More

I have been to a number of Mercedes service centers over the years and I rate this service center the best. the years and I rate this service center the best. More

Stephen took great care of us in the service department. Very professional and friendly! Made sure our car was taken care of and serviced as needed. Everything tended to in a timely manner as promised. Woul Very professional and friendly! Made sure our car was taken care of and serviced as needed. Everything tended to in a timely manner as promised. Would recommend him and Mercedes of McKinney. More

Always pleased at the service on our two Mercedes. Have used MB McKinney since moving here five years ago. A special acknowledgment of our Service Rep Gabe Harris. Excellent! Have used MB McKinney since moving here five years ago. A special acknowledgment of our Service Rep Gabe Harris. Excellent! More