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Mercedes-Benz of McKinney - Service Center

McKinney, TX

4.9
349 Reviews

349 Reviews of Mercedes-Benz of McKinney - Service Center

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January 20, 2024

Great dealership and even better Service Department. Ask for Steven on your next Service visit. More

by Jim Ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 09, 2024

It is a very clean and organized dealership and service department. Everyone was personable, professional,and courteous. More

by jamesrandyviator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 04, 2024

Had a lot of recall work and other repair. Fixed it all in half the time expected. Very personable staff. More

by fairleymike1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Harris
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of McKinney. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2024

Excellent and exception service. My first visit to this location. Will definitely return AND recommend. More

by WFC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian, Jesus, Gavin
Nov 01, 2024 -

Mercedes-Benz of McKinney responded

Hi, we are so pleased you enjoyed your visit to Mercedes-Benz of McKinney! Please don't hesitate to reach out if there's anything additional we can do for you.

December 30, 2023

Service is excellent and beyond expectation! The dealership is spotless and inviting. The service personnel are courteous, friendly and quick to check customers in and out. More

by Sandiscott2478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Harris
Nov 22, 2024 -

Mercedes-Benz of McKinney responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 26, 2023

Michael Johnson and MB of Plano were exceptional. They made me feel like they value my business unlike another MB dealership that I use to patronize. I will only get my vehicle serviced there and More

by glencrbn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
Nov 22, 2024 -

Mercedes-Benz of McKinney responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 24, 2023

Awesome dealership. Service was done with care and very neat. Dealership was very clean and neat. More

by wra442872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
Nov 22, 2024 -

Mercedes-Benz of McKinney responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 23, 2023

Very good service,answered all my questions. time schedule was very accurate thanks again everybody there. More

by robertwross79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Johnson
Nov 22, 2024 -

Mercedes-Benz of McKinney responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 20, 2023

Friendly and good service. Checked out additional items on the car while in the shop. More

by Kdyson1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Nov 22, 2024 -

Mercedes-Benz of McKinney responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 11, 2023

Cust. Sat. Focus on listening, communication, & follow-up. The team effortlessly presents a feeling of ' coming home ' and ' we are here for you'. Mercedes More

by USAF Vet.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Wolson, many other employee touch points.
Nov 22, 2024 -

Mercedes-Benz of McKinney responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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