Mercedes-Benz of McKinney

6th Benz purchase If you want class service expected when buying a highly valued car make sure and stop by and visit one of the best Sales people in the business, Bradl If you want class service expected when buying a highly valued car make sure and stop by and visit one of the best Sales people in the business, Bradley Roberts. Bradley is a no nonsense salesman and never pushed anything...being in sales I appreciate this more than you know. We were treated as if we are family throughout every step of the buying process. Larry Reeg, Sales Manager, was and has been a long time friend throughout or purchase history with him going back 10 years. He provides a welcome experience and is a consummate professional. Lastly, Heidi Clement, Product Concierge, exemplified professionalism during our "get to know your car tour." I can't say enough about all three, go by and see for yourself what they have if you're looking for a new or used car. The respect you are given is second to none. More

Don't take your car there for service if you need your car. Dropped car in for service at 12:15 pm. There was no other cars in for service, had a issue with my stereo. Mason Keller was the service advisor he go Dropped car in for service at 12:15 pm. There was no other cars in for service, had a issue with my stereo. Mason Keller was the service advisor he got all information from me even my service contract then advised me he would send me a text or a call with in a hour. At 5 pm I called him , he then told me that No one has looked at my car yet. He then told me he would call me in the morning. The following morning came and gone so I called him at 4 pm , his response was that No one looked at my car yet . I needed my car advised him that to pull my car out front and I would take it somewhere, then he hung up on me. To me that was totally uncalled for. This was the first and last time I will visit this dealership . I took it to another dealership they gave me a loaner car and in 3 hours had all the work done and car washed and clean. Don't waste your time at this Dealership when you can be treated with the respect you derserve. More