Mercedes-Benz of Maui
Kahului, HI
Filter Reviews by Keyword
By Type
Showing 101 reviews
Friendly & professional service Great service as always. Well informed, efficient & accommodating staff. Vehicle maintenance was thorough & I was advised of all devices done & any f Great service as always. Well informed, efficient & accommodating staff. Vehicle maintenance was thorough & I was advised of all devices done & any future service options & calendar. More
Excellent service! The service department is always courteous and very helpful. They are very knowledgeable and on time. I highly recommend Mercedes of Maui! They make m The service department is always courteous and very helpful. They are very knowledgeable and on time. I highly recommend Mercedes of Maui! They make me feel like their ohana. More
Great Service Very happy with the excellent service! Was never disappointed during the entire time waiting for a particular part to come in due to the great commu Very happy with the excellent service! Was never disappointed during the entire time waiting for a particular part to come in due to the great communication with JD. More
Appreciated! The experience was easy and convenient. I especially appreciated the ride home and the pick up to go back and pick my car up. I feel the staff know The experience was easy and convenient. I especially appreciated the ride home and the pick up to go back and pick my car up. I feel the staff know me. More
safety check/cracked windshield When I went to my car on the morning of the scheduled safety check, I was distressed to find the windshield cracked! Still upset when I arrived at dea When I went to my car on the morning of the scheduled safety check, I was distressed to find the windshield cracked! Still upset when I arrived at dealership. JD took care of everything. He calmed me down, made arrangements for new glass and assured me everything would work out fine. Thanks More
Convenient Service Was able to drop off car and get a loaner for the day. When service was done I was not able to get back before they closed. Picking up in the next mor Was able to drop off car and get a loaner for the day. When service was done I was not able to get back before they closed. Picking up in the next morning worked out perfectly. More
Excellent service Truly a great experience.easy to schedule, drop off , communicated when complete. Clean facilities, courteous staff . I will recommend this dealer for Truly a great experience.easy to schedule, drop off , communicated when complete. Clean facilities, courteous staff . I will recommend this dealer for sales and service to my associates. Thank you for a great experience More
Good customers service My car was fixed in a matter of time, (anti theft)& safety check done. The mechanics at Mercedes are the best and keep up the good work. Kudos for My car was fixed in a matter of time, (anti theft)& safety check done. The mechanics at Mercedes are the best and keep up the good work. Kudos for everyone More
Great customer service Service Department provided great customer service. Staff was very professional, friendly, respectable and efficient. I felt very comfortable and Service Department provided great customer service. Staff was very professional, friendly, respectable and efficient. I felt very comfortable and went home a happy customer! Keep up the good work! More
Fantastic Service! I had warranty work done and all was scheduled and done as needed. Very happy with all of the work that was done. Customer service was superb! Thanks I had warranty work done and all was scheduled and done as needed. Very happy with all of the work that was done. Customer service was superb! Thanks More