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Mercedes-Benz of Maui
Kahului, HI
101 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 101 reviews
March 18, 2021
Excellent service from both sales and service departments. Jamie went beyond the call of duty to help us quickly make the transition from lease to owner departments. Jamie went beyond the call of duty to help us quickly make the transition from lease to owner More
by jlembreeco
Employees Worked With
Jamie and Chris
March 13, 2021
Service department did significant work on my E-350. They misdiagnosed issues, replaced parts that didn’t need replacing and charged me, only for me to have the same problem and have to take it back in for t misdiagnosed issues, replaced parts that didn’t need replacing and charged me, only for me to have the same problem and have to take it back in for them to guess again. I will NEVER BUY ANOTHER MERCEDES ON MAUI. There’s only one company that can repair it. I learned my lesson. More
by johnt
Employees Worked With
J.D. Macias
February 20, 2021
Jamie and Chris were fantastic - very knowledgeable and helpful. The only dealer on Maui with excellent customer service and mechanical service department is great as well helpful. The only dealer on Maui with excellent customer service and mechanical service department is great as well More
by xxxxxx Mama
Employees Worked With
chris, Jamie Sebring
December 31, 2020
Javier is always so helpful and easy to work with. Battery was replaced in about an hour, so little time waiting. I appreciate the lounge we can sit in while waiting. Battery was replaced in about an hour, so little time waiting. I appreciate the lounge we can sit in while waiting. More
by paiamama
Employees Worked With
Javier
November 17, 2020
Great service experience, very convenient and pain less! The manager called us and gave all info. We got the loaner for the time of service. Excellent. The manager called us and gave all info. We got the loaner for the time of service. Excellent. More
by Natalia
Employees Worked With
Jamie Sebring
October 31, 2020
They provide excellent service. They explain everything to you and also provide a shuttle service to and from your job. The service manager and the service advisor was very courteous to you and also provide a shuttle service to and from your job. The service manager and the service advisor was very courteous More
by alaemaui
Employees Worked With
Cameron, JD
July 26, 2020
Great service Thanks for making the recent service easy & convenient as possible for my MB GLS450. I have always had a good experience with the service department Thanks for making the recent service easy & convenient as possible for my MB GLS450. I have always had a good experience with the service department as they are always helpful & accommodating. More
by BF
Employees Worked With
Cameron Camara & JD Macias
January 13, 2020
Superb service staff Old fashion courtesy with aloha. Great service department equal or better than any Mercedes dealership on the Mainland. Efficient, professional, and Old fashion courtesy with aloha. Great service department equal or better than any Mercedes dealership on the Mainland. Efficient, professional, and friendly. Aloha and Cheers More
by MarcStone
Employees Worked With
T.J.
December 31, 2019
Super friendly and treated like royalty. We are always welcomed when we walk in the show room my mbz dealer of choice. I RECOMMEND buying from JD MBZ Maui. They make the car buying experience wonderful an welcomed when we walk in the show room my mbz dealer of choice. I RECOMMEND buying from JD MBZ Maui. They make the car buying experience wonderful and fun, no pressure like the other dealerships around in the area. More
by Cerebro123
Employees Worked With
Toby
October 07, 2019
Excellent customer service, thank you JD for always helping me and Donnie for my safe shuttle , my car runs smoothly now with the new tires installed. Thank you for always accommodating me and for your helping me and Donnie for my safe shuttle , my car runs smoothly now with the new tires installed. Thank you for always accommodating me and for your advise on what needs to be done to my car More
by Marjorie
Employees Worked With
JD and Don
