Mercedes-Benz of Massapequa - Service Center

Replacement of car battery. This dealership has always preformed very well for me. However having a battery replaced at a cost of $371 is a bit much. "Even for Mercedes Benz" This dealership has always preformed very well for me. However having a battery replaced at a cost of $371 is a bit much. "Even for Mercedes Benz" More

Service with a smile. The dealership completed my repair in a timely manner. Vivian is my service Rep. She kept me advised of the progress of the repair process. This inclu The dealership completed my repair in a timely manner. Vivian is my service Rep. She kept me advised of the progress of the repair process. This included advice from the service mechanics recommendations assigned to my vehicle. More

Sprinter service The service advisor (jay) went out of his way to get my complimentary service done quickly and professionally. They even washed my van before it was The service advisor (jay) went out of his way to get my complimentary service done quickly and professionally. They even washed my van before it was brought around for me. The entire staff was very friendly and I'm certain that I will be using this dealership for all my sprinter work from now on More

Great Service Mercedes Benz of Massapequa Never Dissapoints Me , Exceeds Expectstions Evey Tine Freindky Courteous Staff ,Great Waiiting Area Clean,Modern Amenit Mercedes Benz of Massapequa Never Dissapoints Me , Exceeds Expectstions Evey Tine Freindky Courteous Staff ,Great Waiiting Area Clean,Modern Amenities, I Travel All The Way From The Bronx Because It's Worth It More

Extremely professional and courteous It was a pleasure working with Vivian and JC in getting some minor issues with my CLS resolved. They kept me informed and up to date every step of the It was a pleasure working with Vivian and JC in getting some minor issues with my CLS resolved. They kept me informed and up to date every step of the way. Vivian went above what was expected to ensure that I received my vehicle on time and in perfect condition inside and out. The loaner vehicle was an outstanding e300 that I will look into leasing when my current lease is due. More

Excellent service Everyone was warm, friendly and professional. Seamless and efficient service. Comfortable and spacious waiting area with all the amenities. Excellent Everyone was warm, friendly and professional. Seamless and efficient service. Comfortable and spacious waiting area with all the amenities. Excellent experience. Jay Lettieri was excellent. I was extremely pleased with my visit. More

Great service The staff is always courteous and friendly. I'm always in and out in a timely manner. They always have a loaner car if my vehicle is going to take so The staff is always courteous and friendly. I'm always in and out in a timely manner. They always have a loaner car if my vehicle is going to take some time . More

My experience at the dealership was excellent. The entire staff is very accommodating. The facility has many features that pamper the customer while waiting for your car. If you have to wait for yo The entire staff is very accommodating. The facility has many features that pamper the customer while waiting for your car. If you have to wait for your car there are many extra's available to the customer including food and beverages. More

The best dealership service department ever The service team at Mercedes-Benz of Massapequa is entirely focused on the customer experience. From dropping off the vehicle to meeting with my serv The service team at Mercedes-Benz of Massapequa is entirely focused on the customer experience. From dropping off the vehicle to meeting with my service representative, everything is arranged to serve my convenience and meet the needs of my schedule. Whether I wait comfortably in the customer lounge or take a loaner vehicle to use for service or scheduled maintenance, this team never seems to be able to do enough to surpass expectations. More

Wonderful Service Lydia Calvacca is wonderful as she set me up with everyone that I need for my appointment. Pat also helped me with professionalism. Great amenities an Lydia Calvacca is wonderful as she set me up with everyone that I need for my appointment. Pat also helped me with professionalism. Great amenities and service. More