Mercedes-Benz of Massapequa - Service Center

William Kraft was professional And very nice I would differently work with him again. The dealership people were very nice differently work with him again. The dealership people were very nice More

Excellent service by Jay Lettieri! Thank you so much for all your help. I always appreciate! Thank you so much for all your help. I always appreciate! More

My Service Advisor Vivian Keshtgar is excellent, very helpful, friendly, knowledgeable and an asset to MB helpful, friendly, knowledgeable and an asset to MB More

This dealership is excellent. Julia my service advisor was very helpful during my recent service visit. She is friendly, accommodating and a pleasure to work with. Julia my service advisor was very helpful during my recent service visit. She is friendly, accommodating and a pleasure to work with. More

I had a tire blowout in my E350 and needed to pull off the road and call Mercedes’ roadside assistance. They sent 25 hr tow. Jon carefully put my car on his flatbed and took the car and myself to my Merce the road and call Mercedes’ roadside assistance. They sent 25 hr tow. Jon carefully put my car on his flatbed and took the car and myself to my Mercedes’ of Massapequa dealership, being after hours, I left the key for the service dept in the sakes dept. I proceeded to take advantage of the free Uber ride home which was provided. I received a call at 7:40 am from my service provider, Kwang Choi, who provided the cost and est time of repair. The car was repaired earlier than he had indicated. You can’t ask for more! Great Mercedes’ corp plan to assist on the road and an awesome dealership and service provider following up! They deserve 10 stars and not 5!! More

Julia was wonderful to work with! She itemized the bill and gave us a 10 percent off :) She itemized the bill and gave us a 10 percent off :) More

Vivian as my service consultant made a a very unhappy experience with a repair problem in my S560 vehicle tolerable. She efficiently arranged for the repair and provided me with a loaner car, which I wa experience with a repair problem in my S560 vehicle tolerable. She efficiently arranged for the repair and provided me with a loaner car, which I was assured that I would have when I bought the car. Domenick Pelle More

Dwayne was very helpful and was very attentive and it was wonderful and easy to work with wonderful and easy to work with More

John McGuire is a pleasure to work with. He is honest and transparent with information. He wants to help you and goes the extra mile. I will always be looking for him to help when car servic He is honest and transparent with information. He wants to help you and goes the extra mile. I will always be looking for him to help when car service is needed. More

Dwayne is fear to work with. He is honest, patient and knowledgeable. Great customer experience. He is honest, patient and knowledgeable. Great customer experience. More