Mercedes-Benz of Massapequa - Service Center

The best money I spent for service in my car. This is not the closest MB service center to me, but I drove in after I had a check engine light during the summer just to have it checked. I was tak This is not the closest MB service center to me, but I drove in after I had a check engine light during the summer just to have it checked. I was taken car by one of the mechanic, Robin. Just the way he welcomed me and embrace my situation I felt comfortable enough to return for my next service. I came back for my D service and a couple of things extra, and was introduced to Vivian. I don't know anyone from the service team, but I doubt anyone is better than her. For once I didnt feel the dealer wanted to make money off of me. Vivian was on top of her game and guided me through out the whole process, from urgent to less important. Unlike my previous service center, you'd think even the rear cup holder was related to the engine's performance. I'm not going back. Unfortunately I didnt go to the MB Amityville any sooner. Thank you Vivian for looking out after me,and my car also Happy belated Birthday. Your team is lucky to have you. More

Excellent Service dept is excellent. Jay is very professional and attentive to your needs. Keeps you informed during the repair process. Thanks for a smooth ser Service dept is excellent. Jay is very professional and attentive to your needs. Keeps you informed during the repair process. Thanks for a smooth service appointment More

Superior service by Vivian Keshcar Vivian consistently provides superior service. She is professional, knowledgeable, courteous & respectful. Her expert skills help me get the most out Vivian consistently provides superior service. She is professional, knowledgeable, courteous & respectful. Her expert skills help me get the most out of Mercedes of Massapequa. The most important word to remember in this response is the consistency the my experiences with Vivian. I can depend on her. More

Vivian is Amazing! Its always a good experience whenever I visit Mercedes of Massapequa. However, this time around I had the pleasure meeting with Viviane. She was so kn Its always a good experience whenever I visit Mercedes of Massapequa. However, this time around I had the pleasure meeting with Viviane. She was so knowledgeable, kinda and her customer service is top notch. Shes works hard for you and I have to say shes the absolute best! More

Excellent service Friendly atmosphere and wonderful service. Gave the loaner without a problem, very prompt and kept their word , car feels like new after service, will Friendly atmosphere and wonderful service. Gave the loaner without a problem, very prompt and kept their word , car feels like new after service, will recommend everyone without any reservation More

It was very good They were professional courteous and very responsive to all my needs. They are a pleasure to work with from the moment I pulled into service everybody They were professional courteous and very responsive to all my needs. They are a pleasure to work with from the moment I pulled into service everybody was very attentive. Kristina is very knowledgeable and kept me updated and responded back very quickly. More

Excellence Vivian Keshtgar is the best service agent that I have ever had. She cares so much about me and my car always. Thank you very much! Vivian Keshtgar is the best service agent that I have ever had. She cares so much about me and my car always. Thank you very much! More

Felt at home, friendly, professional! As soon as I meet Vivian I felt like I’ve known her for years. It was my first time dealing with the service department at Mercedes Benz of Massapequa As soon as I meet Vivian I felt like I’ve known her for years. It was my first time dealing with the service department at Mercedes Benz of Massapequa after leasing my car from them a month and a half ago. I was given a brand new loaner car when my car was being serviced. When I picked up my car it was clean and the process was smooth and stress free! More

Excellent service Vivian was extremely helpful and accommodating to my schedule . It was a pleasure dealing with her and the other members of the service staff . I will Vivian was extremely helpful and accommodating to my schedule . It was a pleasure dealing with her and the other members of the service staff . I will continue to use the dealership for service and new car purchase . More

Helpful Service representative Jay was my service rep ,this man went the extra mile for me mad sure every thing was done correct, with my ML350. Very nice guy thanks Jay Jay was my service rep ,this man went the extra mile for me mad sure every thing was done correct, with my ML350. Very nice guy thanks Jay More