Mercedes-Benz of Massapequa - Service Center

Took care of our issues right away, everyone was friendly and knowledgeable. Paul and Jay are always very helpful. and knowledgeable. Paul and Jay are always very helpful. More

I have purchased and serviced numerous MB’s at this dealership for over 10 years. My experience has always been impeccable. In particular, Vivian Keshtgar has been awesome. She’s extremely knowledgeabl dealership for over 10 years. My experience has always been impeccable. In particular, Vivian Keshtgar has been awesome. She’s extremely knowledgeable and very professional. She’s a pleasure to work with as well. Would definitely recommend this dealership and particularly Vivian without any hesitation. More

Charles (Charlie) Graf is a professional, knowledgeable, and courteous. He was very busy, and allowed me to bring my car without an appointment. Upon arrival the receiving team at the bay was informed Charl and courteous. He was very busy, and allowed me to bring my car without an appointment. Upon arrival the receiving team at the bay was informed Charlie was the representative in charge, they led me to a waiting area. A female housekeeper helped me make a cup of hot cocoa. Soon Charlie came to say Hello, listened to my concerns, researched the problem with the technician, and informed me the repair was covered under the warranty! Charlie ensured a loaner was available to facilitate my needs. I appreciate Charlie and his team. More

Vivian provides great service to her customers. Mercedes Benz of Massapequa is a great location for us Mercedes Benz of Massapequa is a great location for us More

As she always does for as long as I’ve been getting my cars serviced at this dealership, Vivian had taken tremendous care of us. She is incredibly thorough and a pleasure to work with. cars serviced at this dealership, Vivian had taken tremendous care of us. She is incredibly thorough and a pleasure to work with. More

Was able to get a service appointment in a timely manner, My service advisor Victoria was professional, extremely competent and knowledgeable and she kept me informed with the progress on my car. When my ca My service advisor Victoria was professional, extremely competent and knowledgeable and she kept me informed with the progress on my car. When my car was ready, the transaction to drop-off the loaner and pickup my vehicle was handled quickly and efficiently. Great Job! More