Mercedes-Benz of Massapequa - Service Center

When the car was returned to me, the employee had no gloves and contaminated my car. Not safe in today’s times. I was quite uncomfortable driving home and disappointed. gloves and contaminated my car. Not safe in today’s times. I was quite uncomfortable driving home and disappointed. More

My experience was EXCELLENT! Viv was wonderful to work with and made the visit very pleasant! Knowing I had to get to work, Viv quickly got me into a loaner and on my way in no time. She kept me informed with and made the visit very pleasant! Knowing I had to get to work, Viv quickly got me into a loaner and on my way in no time. She kept me informed throughout the day. More

I stopped in the dealership yesterday because the electronic key stopped working. The reception guys in service and the Service Advisor, Kwang were terrific! Tried to help me out immediately and wh electronic key stopped working. The reception guys in service and the Service Advisor, Kwang were terrific! Tried to help me out immediately and when they couldn’t they asked if I could wait for a bit and they got it all sorted out and washed the car too! Bought my Mercedes here and service it here and I’m very pleased. More

Sprinter Service My service rep Jay Lettieri provided thorough explanation of all issues with the truck. Then clearly explained & presented all options. Warranty wor My service rep Jay Lettieri provided thorough explanation of all issues with the truck. Then clearly explained & presented all options. Warranty work was submitted & covered. The entire service was completed in a satisfactory & timely manor. Jay is simply the best at what he does and a pleasure to work with! More

Fast Service Service is done quickly with care the only complaint was that the outside of the vehicle was left dirty upon pick up which then was taken care of upon Service is done quickly with care the only complaint was that the outside of the vehicle was left dirty upon pick up which then was taken care of upon my request which should have been nit necessary for me to point out outside of that happy with service More

Victoria was amazing with customer service very friendly went out of her way to keep me updated. I will be coming back to get my car service thank you again Victoria went out of her way to keep me updated. I will be coming back to get my car service thank you again Victoria More

Service at Mercedes Benz Massapequa is top notch. Kwang is an amazing service writer who in the past and at this time has always come through for our family . We own a C class 560 and a G wagon and will co is an amazing service writer who in the past and at this time has always come through for our family . We own a C class 560 and a G wagon and will continue to support Mercedes with workers like this at yourservicecenters. More

Excellent service. I arrived on the wrong day and they took my car . Quick service with immediate follow up. Very polite and pleasant. Easy to talk to took my car . Quick service with immediate follow up. Very polite and pleasant. Easy to talk to More

Advisor Kwang Choi is excellent Despite the distance inconvenience, I still go to the services at Mercedes-Benz of Massapequa. I have been to so many other Benz dealer services but t Despite the distance inconvenience, I still go to the services at Mercedes-Benz of Massapequa. I have been to so many other Benz dealer services but this place is the best. Kwang, my advisor is very courteous, professional, and knowledgeable. The service tech people are also very knowledgeable as well (Robin? the foreman? He's really meticulous). More

I’ve purchased most of my Mercedes-Benz from the Massapequa location . Great Service staff . If there’s ever a problem they’ll try their best to make it right. Massapequa location . Great Service staff . If there’s ever a problem they’ll try their best to make it right. More