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Mercedes-Benz of Massapequa - Service Center

Amityville, NY

4.5
651 Reviews

651 Reviews of Mercedes-Benz of Massapequa - Service Center

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September 17, 2020

Always a pleasure to deal with the dealership anytime you need something to accommodate and give you what you need and help you out make sure that you get everything taken care of in a timely fashion with gr More

by Aaasoffer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lettieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2020

The experience was great the wait was not too long and the workers were very nice they even wash and vacuum your car while you wait More

by TSamuelre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne McCrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2020

Top-notch service! Everyone at the dealership is extremely helpful and friendly. The technicians are well trained and very professional. I trust them with resolving any issue with my car. More

by Ckuhlke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne McCrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Kitchens
September 07, 2020

Dwayne is the best!He is always professionally, Dwayne is the best! He is always professionally, personable and a pleasure to work with What more can I say He is consistently excellent You are More

by Barrymcnamara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne McCrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2020

Duane is always amazing, watches over my car the whole time it’s there for service because he knows I’m obsessed with my AMG. More

by Katmelendez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne McCrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2020

I when in for a recall the lady that took care me was excellent I wish to get her all the time I go there also I don’t see her picture so I’m gonna select another person because it doesn’t let me summit More

by Marlon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Babalis
September 05, 2020

Top notch service department! Appointments are readily available at your convenience. Vivian goes above and beyond as a service representative! She is friendly and knowledgeable More

by Lucaremi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2020

The service advisor Kwang Choi was outstanding with great customer service skills. He also took his time to explain everything needed for the vehicle's service More

by Hylandmusic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Dency
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kwang Choi, Nick Guadagno
August 30, 2020

Always go above and beyond both in sales and service. My wife and I have been coming to this dealer for over 10 years. A+ More

by 1164632
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP
August 28, 2020

John McGuire is an excellent service advisor. He is very friendly and knowledgeable. He is easy to do business with. He went the extra mile to make sure everything was done correctly. More

by Jerrykaulesar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McGuire
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