Mercedes-Benz of Massapequa - Service Center

It is convenient for the location, the service is good and the employees are friendly there. So my next service will be with them soon. and the employees are friendly there. So my next service will be with them soon. More

I came to massapequa after terrible service at another mb dealer. What a difference. Great customer service, polite, friendly, smart and safe! They even washed and sanitized my car. dealer. What a difference. Great customer service, polite, friendly, smart and safe! They even washed and sanitized my car. More

Victoria Gilley was professional and in constant contact about my vehicle. I’ve been to different Mercedes locations and by far Massapequa has Best customer service and pictures of problem and what need about my vehicle. I’ve been to different Mercedes locations and by far Massapequa has Best customer service and pictures of problem and what needs to be serviced. More

Service was fineI found it very tacky charging me 4.17 Service was fine I found it very tacky charging me 4.17 for gas when I bought a 60k car That was the first time that has ever happened and this is m Service was fine I found it very tacky charging me 4.17 for gas when I bought a 60k car That was the first time that has ever happened and this is my second Benz More

It is always a pleasure to interact with the Service Department. My advisor, Vivian, helps me identify what is needed. She ensures that my time is not wasted sitting around waiting for others. All Department. My advisor, Vivian, helps me identify what is needed. She ensures that my time is not wasted sitting around waiting for others. All of the individuals, when you drive, know what they are doing and facilitate the process More

Service advisors are not available to pick up the phone to talk to. They use the answering machine too much! My advisor got my Address wrong and made it difficult to get a change. My car was returned after to talk to. They use the answering machine too much! My advisor got my Address wrong and made it difficult to get a change. My car was returned after service without a car wash very inconvenient! More

Great service. Friendly and courteous people. Thanks good guys good service I will recommend this to everyone Thanks for your help. Victoria was very helpful guys good service I will recommend this to everyone Thanks for your help. Victoria was very helpful More

Friendly, punctual and professional. This is my second purchase and I’ve have good experiences with purchasing and servicing. Vivian and Dwayne are excellent service advisors. purchase and I’ve have good experiences with purchasing and servicing. Vivian and Dwayne are excellent service advisors. More

Very friendly and white gloves service . I will definitely go back there again . I took my car there for a service and get a loaner for the day . best service I ever received in a car dealership. definitely go back there again . I took my car there for a service and get a loaner for the day . best service I ever received in a car dealership. More

Vivian is always helpful and is always very accommodating. She explains things clearly and is a true pleasure to deal with everyone at this dealership have been wonderful! accommodating. She explains things clearly and is a true pleasure to deal with everyone at this dealership have been wonderful! More