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Mercedes-Benz of Massapequa - Service Center

Amityville, NY

4.5
651 Reviews

651 Reviews of Mercedes-Benz of Massapequa - Service Center

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October 21, 2020

Service was great. Had my loaner car ready for me. They did a 10,000 mile check up , repaired a squeaky window and inspected the car in record time as always . More

by Sandyfeet304
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2020

Very pleased with years of working with him in explaining the service needed on my vehicle.he has a great personality. He explain the problem very well. More

by Mobilizer1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dwayne McCrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2020

The service was awesome! Thanks so much Kwang! I really appreciate it! I will definitely recommend you to everyone I know. Thank you so much again More

by Miabear77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwang Choi
October 16, 2020

Great service from drop off to pick up. Highly recommend. Thanks Mercedes Benz of Massapequa and a thank you Dwayne McCrae - it's always a pleasure More

by famlam6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne McCrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2020

Excellent service and attention from Jay Lattieri! Good service and clear service app to use, faster appointment and really good updating service system!! Thank you More

by margcasanova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lettieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2020

I purchased my 2017 MB E300 at a car dealer. Vivian my service representative made me feel like I purchased my car certified MB. Thank Cevin More

by Cadfelix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts department
October 12, 2020

Victoria was very professional great personality it was a pleasure meeting with her she is a great asset to your Mercedes Service department . She explained everything that needed to be taken care of with t More

by randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Gilley
October 10, 2020

It’s always better than excellent with Vivian. She’s professional, knows what I need and concerns for all the customers. I’ve been going there for the past 7 years and every single visit was the best e More

by Nyankees2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2020

I was pleased with the service. I commend this place for a job well done. I have been a customer for 10 years and I wish to stay with Benz. More

by Smondelus190
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2020

Everything was perfect from, The ease of making my appointment with my advisor Vivian, to pulling up and getting immediate attention. They had me in and out of the dealership in 15 minutes I was commu More

by Staci Collins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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