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Mercedes-Benz of Massapequa - Service Center

Amityville, NY

4.5
651 Reviews

651 Reviews of Mercedes-Benz of Massapequa - Service Center

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November 10, 2020

Mr. Choi is knowledgeable about my vehicle and tends to my needs at all time. I am very pleased with his work and would recommend him to my family and friends. More

by aracelis5689
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwang Choi
November 09, 2020

Vivian is my Service Rep. she is excellent. She gives you white gloves service. She calls you and keeps you up to date about the progress of your services. Always EXCELLENT !!! More

by Dee1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2020

I would absolutely recommend Mercedes-Benz of Massapequa. Andy was extremely accommodating and very professional. EVERYBODY in this dealership goes above and beyond every visit More

by Elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Garcia and Fred
November 08, 2020

I always have a good experience at MB Massapequa. They get me in and out quickly. Communication is excellent. Kwang Choi is the gentleman I speak with when my truck requires service. He is polite, honest, More

by rcicale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwang Choi - service department.
October 31, 2020

Needed my summer tires swapped for all seasons. Dropped the car off in the am was given a loaner,very smooth process as always also very friendly. More

by Johnnyx1257
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia
October 30, 2020

My service provider Vicki could not have been more friendly or helpful. She listened to everything I asked and went the extra mile. The other workers all stopped to all I’d I needed anything. And the More

by Jes730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Gilley
October 28, 2020

First class treatment and service by true professionals. I was overly impressed. I was treated like I was family by Vivian and Nicole. I even got a free car wash. More

by slappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oliver Barreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Guadagno, Nicole Babalis
October 23, 2020

I came to this dealership for service on my Dodge sprinter which is made by Mercedes Benz after dodge near my area refused to work on it anymore or have parts in stock for it so I came to Mercedes Be More

by Gunny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lettieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2020

Mercedes Benz of Massapequa did an excellent job on my front differential they finished the work ahead of schedule and the car rides so much nicer. Also My service adviser John McGuire also kept me inform More

by Marcthespark07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McGuire
October 22, 2020

Excellent and Professional service from the time of making a service appointment to the return of my vehicle. My service advisor John McGuire goes out of his way to verify that all the work performed i More

by Stan the Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McGuire
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