Mercedes-Benz of Massapequa - Service Center

Mr Macrae was very professional. however my car was not fixed properly which is sad because I've never had a problem with this dealership fixed properly which is sad because I've never had a problem with this dealership More

Service was great. Service Rep. Dwayne is the best. Thanks . We really appreciate kindness and dedication towards excellence. Service done in a timely manner, updates . 💯 Thanks . We really appreciate kindness and dedication towards excellence. Service done in a timely manner, updates . 💯 More

The service staff are friendly and Are always there to answer your questions. They are very accommodating and always make sure that your car is in excellent condition. answer your questions. They are very accommodating and always make sure that your car is in excellent condition. More

I have bought 3 vehicles from MB of Massapequa...and none of them have have been any less than exceptional. The only thing that surpasses my expectations of owning a MB is the superior customer service I rec of them have have been any less than exceptional. The only thing that surpasses my expectations of owning a MB is the superior customer service I receive when I bring in my vehicle for maintenance. For many years I have received a consistant and outstanding consideration from Vivian in the service department. As a professional in the business world myself, I can honestly say that it is employees such as Vivian that can keep the customer returning. Thank you; Vivian, for going the extra mile and looking after all my needs over the many years of owning a MB! More

Always a wonderful experience coming to this location to service my car. I recommend anyone with a Mercedes to come to this location for service service my car. I recommend anyone with a Mercedes to come to this location for service More

Had a problem with my tire did not have an appointment . Drove into service Dept they took me right away. Was out in about an hour. Great service I was impressed. My compliments to their service Dept Drove into service Dept they took me right away. Was out in about an hour. Great service I was impressed. My compliments to their service Dept More

Had my Mercedes Benz in for service and I arrived little earlier than my appointment. John my service writer was ready to take my car and get me into loaner. Work was done quickly and John kept me informed. earlier than my appointment. John my service writer was ready to take my car and get me into loaner. Work was done quickly and John kept me informed. Everything went well More

Great people work here both sales and service. They make the buying and service experience hassle free. I always appreciated the complementary car washes that the dealership offered to their customers the buying and service experience hassle free. I always appreciated the complementary car washes that the dealership offered to their customers More

I got my basic service done. I had the service plan didn’t pay for the basic service. Person helped me was Victoria. She was great .she follow up with throughout the day. Professional and helpful. didn’t pay for the basic service. Person helped me was Victoria. She was great .she follow up with throughout the day. Professional and helpful. More

Excellent my service advisor Vivian keshtgar is the best and she’s polite and patient a very wonderful person thank you so much for everything!!!!! and she’s polite and patient a very wonderful person thank you so much for everything!!!!! More