Back

Mercedes-Benz of Massapequa - Service Center

Amityville, NY

4.5
651 Reviews

651 Reviews of Mercedes-Benz of Massapequa - Service Center

Sort by
February 19, 2021

Their service department is simply excellent. Prompt scheduling, friendly and always a loaner. They keep you informed and the repairs are done correctly. Nothing more to say. More

by Sperberlaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2021

At MB of Massapequa the level of service is exceptional. The service Advisors are friendly, honest and never pushy. Some dealers will push people to have unnecessary service. Not here. My service adviso More

by jnazaire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kwang Choi
February 18, 2021

Very friendly and Service Dept goes beyond the call of duty. Very satisfied with attentiveness. I didn’t have to leave home and all things were taken care of. Appreciated considering Covid-19. More

by Ibfree2855
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwang Choi and Robin
February 18, 2021

The staff is always extremely nice and very accommodating. I’m extremely pleased with the work that was performed on my car. John McGuire is always very professional and accommodating. My thank More

by Susan Zambito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McGuire
February 17, 2021

The best man working there is Dwyane I enjoy going there because of him he is truly the best and always treats people with respect!!!!! More

by Russokris2189
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne McCrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2021

John M. The service advisor whom helped me was fantastic.!!!!!!!! Great customer service towards me and my parents. Thank you very much for your help. More

by Kimm3586
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mcguire
February 15, 2021

Very extensive repairs this visit. Vivian is truly a blessing. Thanks to her and the great Service Mechanics, my S550 was returned to me in Top Shape!!! More

by D D Wilkerson
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2021

Julia was very good. I’m happy with the service. My car is working much better. Thank you to everyone involved. I appreciate it! B More

by Bkunysz5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia C Calgary
February 12, 2021

Excellent service! Communication on which service is needed and why. Makes you feel like family. Comfortable and friendly. Above all trustworthy! Quality of work is excellent too. More

by Janice.milos1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2021

car didn't start. took me in right away and explained everything to me. car was ready the day they told me it would be ready. very friendly staff More

by INFO74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Khaimov
...
27
...