Mercedes-Benz of Massapequa - Service Center

Service was easy to schedule, the pick up and delivery went well, and the work needed got done in a timely fashion. I was very pleased. went well, and the work needed got done in a timely fashion. I was very pleased. More

Vivian is a fantastic set to Mercedez she mentioned all the things I need to keep an eye on always ask for her when I come there the things I need to keep an eye on always ask for her when I come there More

Excellent , from the start making the appointment the girl that set up asked questions and even helped me realize my inspection was needed and then said she would make sure my recall parts were in stocks girl that set up asked questions and even helped me realize my inspection was needed and then said she would make sure my recall parts were in stocks before bringing the car in . Our service director was excellent! More

Great experiences at the service department at this Great experiences at the service department at this dealership. You are treated with VIP service by all. Vivian Keshtgar is the associate that my wi Great experiences at the service department at this dealership. You are treated with VIP service by all. Vivian Keshtgar is the associate that my wife and I always request. She is professional, efficient and a pleasure to deal with. If you’re going to pay “Mercedes Benz” prices for service, this is the dealership to do it in and Vivian is the person to deal with. More

This is my first time owning a Mercedes. Dwayne was extremely patient with me being that it was my first time in for a service. He told me everything I needed to know with my car & how often to maintai extremely patient with me being that it was my first time in for a service. He told me everything I needed to know with my car & how often to maintain service on my car. After getting all set up — I thought I would feel embarrassed to ask “silly questions” but Dwayne didn’t judge which made me feel comfortable. I left feeling confident with the information giving to me. I will definitely stick to Massapequa for my service although it is a travel. The customer service is worth it! More

Mercedes Benz of Massapequa respect their customers and treat everyone with the utmost respect. They try to accommodate their customers and understand they also have busy lives. treat everyone with the utmost respect. They try to accommodate their customers and understand they also have busy lives. More

Mercedes of Massapqua has mastered the dealership experience. Jay Litieri is a true service professional. We have a Sprinter and 3 other Mercedes that we service with Jay. We wouldn’t take them anywh experience. Jay Litieri is a true service professional. We have a Sprinter and 3 other Mercedes that we service with Jay. We wouldn’t take them anywhere else for service. Also, during this pandemic you always see some of the staff cleaning and sanitizing which give me a comfortable feeling that I’m in a safe and clean place. More

Service Representative Alan, was great. He spoke so gentle and kind. He was able to show me things about my car that I had no clues of. gentle and kind. He was able to show me things about my car that I had no clues of. More

I never worry because the service dept is well run and attentive (FrankM) and Dwayne is the best. He is constantly professional, kind , efficient and personable. It attentive (FrankM) and Dwayne is the best. He is constantly professional, kind , efficient and personable. It More

Vivian did another incredible job. I trust her more than some of my own employ! She treats my vehicle like it was her own and that’s hard to find. Thanks Viv! some of my own employ! She treats my vehicle like it was her own and that’s hard to find. Thanks Viv! More