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Mercedes-Benz of Massapequa - Service Center

Amityville, NY

4.5
651 Reviews

651 Reviews of Mercedes-Benz of Massapequa - Service Center

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March 27, 2021

Jay Lettieri went above and beyond, took care of business in every aspect from beginning to end of service on my Metris, very professional and the service was great as usual. More

by DC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lettieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2021

Very friendly and easy to make an appointment, beautiful and spotless dealership interiors, fast and professional service , car wash as a complimentary a big plus ! More

by Marta stanczak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Kimmel
March 26, 2021

John McGuire is the upmost professional service Representative. I will not use anyone else but him. Honesty, integrity, friendliness and just some of the leadership traits he possesses. Thank you More

by sfleischeratc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McGuire
March 25, 2021

They are very professional, listen to the concern I had about the vehicle and reassured me they will look into the matter. The matter was resolved. Thanks More

by BELLIOTT212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne McCrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2021

Awesome service! Vivian is such a wonderful service advisor to work with. Definitely knows what she is doing. Highly recommended. Kudos to all of the staff for exceptional customer service. Thank you! More

by Mark Y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2021

Great service advisor very clear explaining all the repair work and what it’s needed to be done with a smile 😃😃 I drive Mercedes for the last 30 years. More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne McCrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2021

Vivian Keshtgar Mercedes-Benz of Massapequa was awesome Vivian Keshtgar Mercedes-Benz of Massapequa was awesome and amazing. Vivian went out of her way to provide me with a rental vehicle and was in total More

by Seigmancarolynyahoo.com
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2021

I brought my car in because I had a recall for the sunroof. I was told the service would be about an hour to 1 1/2. More

by Jlgrecos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne McCrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2021

Mercedes Benz of Massapequa is the best. Both sales and service are top notch. I’ve been going for 15 years and they are still the best! More

by Busybee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne McCrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Kimmel
March 11, 2021

Went in for routine service. The service advisor noticed the price was more then it should have been.She adjusted the price very honest I will only take my car here. More

by Johnnyx1257
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia
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