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Mercedes-Benz of Massapequa - Service Center

Amityville, NY

4.5
651 Reviews

651 Reviews of Mercedes-Benz of Massapequa - Service Center

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April 04, 2021

Outstanding service! Made me feel extremely comfortable and kept in consistent contact with me throughout the whole visit. I will defiantly be coming here again! More

by Jaredadfoster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2021

My advisor, Kwang Choi, is one of the best advisors I've dealt with. This service center is far from my house, but I still go there because Kwang is so professional. More

by remielli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwang Choi
April 02, 2021

Victoria was very helpful Explained in detail Helped Victoria was very helpful Explained in detail Helped with information above the routine scope of her responsibilities Very easy to talk too and More

by Nicksotiriou
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Gilley
April 02, 2021

Vivian in the Service Department always makes things as easy and convenient as possible from making an appointment to picking up my car. Bringing my car in for Service is completely stress-free. More

by mtall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2021

Brought 2016 sprinter in for a recall Time for repair was pretty much as suggested in the letter received from Mercedes-Benz pretty much a timely manner was surprised that they washed the sprinter had a prev More

by timber7777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lettieri
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2021

8 years of service at Mercedez of Massapequa with Vivian who has been nothing but the best every SINGLE time. Vivian cares about her customers genuinely, I am completely satisfied with everything. Thank y More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2021

.I am very satisfied with the service. Everyone treated us nicely and professionally. John explained to us clearly the problem with the car patiently. Keep up the good work! More

by JCR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mcquire, and Romi . They are very nice to us.
March 30, 2021

Vivian Keshtgar is an outstanding representative of Mercedes Benz. Every dealing with her is professional, courteous, and timely. Thank you Vivian, always appreciate your efficiency. More

by Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2021

Great staffs and jay work with me to get my van fixed with right price excellent work. I recommend to come to here great place to repair you vehicle More

by Andy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lettieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2021

I have an RV that is built on a Mercedes 3500 series sprinter van . There were 2 open recalls that needed attention . I called made an appointment and within 2 days I had my vehicle serviced and the sta More

by Tony Liberti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lettieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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