Mercedes-Benz of Massapequa - Service Center

Good service but disappointed that they did not have a promised loaner for me even though my appt was made over two weeks ago. Better than last year, when I paid for windshield wipers that weren’t repla promised loaner for me even though my appt was made over two weeks ago. Better than last year, when I paid for windshield wipers that weren’t replaced. They refused to do anything about it. More

Professional and friendly reps. Nice and clean environment. Quick turn around dropping off and picking up your car. environment. Quick turn around dropping off and picking up your car. More

I requested a loner car 2 weeks prior to my appointment. When I got there, I was told there was none to give me. I had to rearrange my whole day since I didn’t have a car to get to my job and needed someone When I got there, I was told there was none to give me. I had to rearrange my whole day since I didn’t have a car to get to my job and needed someone to come get me since the repair took the whole day. In addition, I was told to stay and wait bc a car was still promised. A car was provided. More

Service dept was accurate on my required repairs and done when promised! Sunday hours are great! when promised! Sunday hours are great! More

I loved Mercedes in massapequa. Fest, very good quality, friendly. My friend Jay and Poll every time to be nice with me. Thank you so much. God BLESS you friendly. My friend Jay and Poll every time to be nice with me. Thank you so much. God BLESS you More

Always efficient, I’m always satisfied with the service top tier top tier More

The Dealership was very helpful with my recurring problem with my car. They understood my frustration and worked to fix the problem as quickly as they could. with my car. They understood my frustration and worked to fix the problem as quickly as they could. More

I noticed there was a problem with my front tire. I called Mercedes and they were able to give me an immediate appointment. Vivian Keshtgar was very accommodating and pleasant. She made my visit stress called Mercedes and they were able to give me an immediate appointment. Vivian Keshtgar was very accommodating and pleasant. She made my visit stress free. She is the best. More

Dwayne in service was great as always. Work was done and my vehicle was returned in perfect order. It’s a pleasure visiting this dealership. my vehicle was returned in perfect order. It’s a pleasure visiting this dealership. More

Great service all around. From when I first pulled in to when I picked up my car . My loaner car was ready for me as was my cat when I went to pick it up. I met the service director Jason who greeted me l when I picked up my car . My loaner car was ready for me as was my cat when I went to pick it up. I met the service director Jason who greeted me like he knew me for years. He then introduced me to Kwang my service advisor who was prompt and professional. Upon picking up my car I met Robin the service manager who came over to look over my car before I left. He saw a few blemishes and went to get some spray wax and wipes them away. Truly amazing from start to finish. I highly recommend. Be been a Mercedes owner for 30 years and will never go to another Mercedes service center else ever again. Thanks again to all involved. Paul More