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Mercedes-Benz of Massapequa - Service Center

Amityville, NY

4.5
651 Reviews

651 Reviews of Mercedes-Benz of Massapequa - Service Center

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August 05, 2021

I leased 3 vehicles with this dealership. Great sales department and service department.Thank you Mark and Tom. More

by Ray3542
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mc Guire
August 04, 2021

Best service department that I have ever dealt with over many years and many brands.Especially during covid I felt very safe having my vehicle serviced there. They took every precaution . More

by Kathyditta29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne McCrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Lettieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McGuire , Bruce Kitchens
July 31, 2021

Went there with a blown tire and no appointment and was out of there in about 11/2hrs. Couldn’t get any better. My dealer for ever More

by EFRIED1039
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne McCrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Lettieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Kitchens
July 30, 2021

Great service and the best staff; they truly treat us like family. Definitely the best place to have our Benz serviced. BIG Thanks to Victoria! More

by gnossa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Gilley
July 23, 2021

Quick turnaround of service at service KWANG Choi was Quick turnaround of service at service KWANG Choi was very professional and prompt Will definitely recommend him to others The car was fixed the More

by ravrav
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwang choi
July 18, 2021

Victoria Gilly is the best ever. She always takes excellent care of me in my car. She’s the only person I want to deal with when I come for service More

by bigtah777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria gilley
July 17, 2021

I’ve been coming here for my vehicles and servicing for about 8 years. We are always taken care of and respected by all staff. It’s always a pleasure. More

by LSham84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2021

Great People to deal with and a great Service Dept. Team. very accommodating. every single time I call looking for some assistance they were very helpful. Thank you Jay.. More

by gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne McCrae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Lettieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Kitchens
July 10, 2021

Amazing experience. It could not have been any easier to have my car repaired. Jason and Robin were so wonderful. Professional and no time wasted. Every problem with the car was taken care of, wouldn’t go a More

by Huah67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Robin
Jul 10, 2021 -

Mercedes-Benz of Massapequa responded

Hello, and thank you so much for letting us know that both you and your Mercedes were fully taken care of here at Mercedes-Benz of Massapequa. We hope to be considered your go-to dealership for all your auto needs. Take care, and happy driving.

July 07, 2021

Vivian Keshtgar has been our service rep for years. She is very friendly and caring. My husband and I get both of our cars serviced at Mercedes of Massapequa where they are very thorough in keeping our ca More

by Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Mercedes-Benz of Massapequa responded

Marie, nothing means more to us than learning that our team has delivered top-notch service for you and your loved ones throughout the years. Thank you for trusting our dealership to be your go-to time and time again here at Mercedes-Benz of Massapequa.

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