Mercedes-Benz of Massapequa - Service Center

Service dept was great , very easy quick process dwayne helped us to drop off car and get loaner , Vivian helped me to pick up car both extremely nice & professional helped us to drop off car and get loaner , Vivian helped me to pick up car both extremely nice & professional More

Purchased my car here last year and had a wonderful experience, I also have been servicing with them and it’s even better experience, I also have been servicing with them and it’s even better More

I just switched from another dealer and I am very happy with this one. Wished I switched long ago. This dealership did not nickel and dime me or try to scam me. Will definitely be back and will highly reco with this one. Wished I switched long ago. This dealership did not nickel and dime me or try to scam me. Will definitely be back and will highly recommend. More

It was good and faster than I thought, also the personal were very polite and helpful. were very polite and helpful. More

In the 18 years we have had our Sprinter camper van, we have never had better service than at Mercedes-Benz of Massapequa. From the woman who scheduled the service on the phone, to the fellow who greeted u have never had better service than at Mercedes-Benz of Massapequa. From the woman who scheduled the service on the phone, to the fellow who greeted us at the garage, to the consultant who did the repair order, we have never experienced such courtesy and efficiency. Clearly, the staff enjoys what they do, and it shows! We live in Manhattan, but from now on we will be getting the van serviced and repaired by the exceptional people at MBM. More

Was in for my annual NYS inspection on my Mercedes Benz Found it east to make my appointment with Alexandria and then see my service advisor John Maguire when I arrived He was ready for me and did every Found it east to make my appointment with Alexandria and then see my service advisor John Maguire when I arrived He was ready for me and did everything he could to make this visit as quick as possible and easy for me. I did wait for my vehicle, which was done quick, and he informed me it was ready and being washed for me. This is my 2nd Mercedes Benz I had here for service and always been treated with respect and professional service from everyone there, I did not purchase this Mercedes Benz here, but they treat me as a loyal customer and always a happy smile when I come in for any issues I may have. Thanks again and job well done More

I’ve taken my Sprinter to Mercedes of Massapequa for annual inspections and “B” services since 2016. Jay Lettieri has been a pleasure to work worth. The work is done on time and within budget. I highly annual inspections and “B” services since 2016. Jay Lettieri has been a pleasure to work worth. The work is done on time and within budget. I highly recommend Jay and his team! More

Experience was great and service advisor very competent explaining all suggested repairs without exerting and pressure, Everything good explaining all suggested repairs without exerting and pressure, Everything good More