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Mercedes-Benz of Massapequa
Amityville, NY
1,496 Reviews
Welcome to Mercedes-Benz of Massapequa, your premier destination for new and pre-owned luxury vehicles on Long Island. Whether you're purchasing a new Mercedes-Benz, seeking routine maintenance, or requiring auto repairs, we are here to provide an exceptional experience.
Located at 101 E. Sunrise Highway, Amityville, NY 11701, Mercedes-Benz of Massapequa proudly serves the communities of Huntington, Smithtown, Long Beach, and Amityville. With years of dedicated service, we bring a wealth of expertise to meet your automotive needs. Our commitment extends beyond just new Mercedes-Benz models; we offer a wide selection of pre-owned vehicles, top-notch service and repairs, and comprehensive Mercedes-Benz financing options.
Our team at Mercedes-Benz of Massapequa is carefully selected for their exceptional skills, extensive knowledge, and dedication to staying abreast of the latest advancements in automotive technology. Our staff's ability to connect with drivers from all backgrounds and their commitment to maintaining a pressure-free environment make us a standout dealership.
We invite you to experience the Mercedes-Benz of Massapequa difference by exploring our new and pre-owned Mercedes-Benz models, visiting our state-of-the-art service department, discussing financing options, and discovering our certified car parts. Visit us at our showroom located at 101 E. Sunrise Highway, Amityville, NY 11701, and let us provide you with the unparalleled luxury car experience you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
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Showing 1,496 reviews
July 07, 2023
I had an appointment for a service call with a loaner car, when I arrived they said my service rep. was Dwayne and he was busy. I waited about 15 minutes for him and when we sat down he determined that car, when I arrived they said my service rep. was Dwayne and he was busy. I waited about 15 minutes for him and when we sat down he determined that since my car is only 1 yr old, all I needed was an A service which doesn't get me a loaner car (even though the vehicle itself said it needed a B service). He then told me that it would only take about an hour - give or take. I told him that I can only wait about an hour because I had to get to work and I have no patience. Well I waited TWO and HALF Hours for this service and I would have been there longer if I didn't scream my head off at him because my car was all finished and washed and he just let it sit there for no reason. This person doesn't care about his customers and takes his time to get anything done. I was told by another employee that he is by far the slowest service advisor that works there. Well after purchasing 5 cars from them, I will be taking my business elsewhere! DON'T LIE TO YOUR CUSTOMERS! More
by mustan6224
Employees Worked With
July 02, 2023
Professional services, for the sake of customers. The problems raised can be solved. Finally, I bought my favorite car smoothly The problems raised can be solved. Finally, I bought my favorite car smoothly More
by dz09061988
July 01, 2023
Was buying car for you wifey. This branch provides us World class customer service. Joe Su is very patient to us, explaining everything for finance and leases options for buying c This branch provides us World class customer service. Joe Su is very patient to us, explaining everything for finance and leases options for buying car. Highly recommend. Will visit again for my next car. More
by prohaosu
July 01, 2023
Mr. Joe helped me with everything i needed. He was very polite and helped me with all the issues. polite and helped me with all the issues. More
by aftab019
June 30, 2023
Fast friendly drop off, my service advisor Charlie was great, nice waiting room accommodations, this was my first experience with this dealership and no complaints, everything went smoothly. I’ll be back! great, nice waiting room accommodations, this was my first experience with this dealership and no complaints, everything went smoothly. I’ll be back! More
by crash3x
Employees Worked With
Charlie Graf
June 27, 2023
I had the pleasure of working with Albert Salib. He was kind, trustworthy, and thoroughly explained the answers to my questions. He broke down the prices for each car for me so I could decide which He was kind, trustworthy, and thoroughly explained the answers to my questions. He broke down the prices for each car for me so I could decide which car was best for me. I didn’t feel like I compromised anything at all. Thanks again Albert for your kindness and hospitality ! More
by Daniellejean
June 27, 2023
Albert was absolutely amazing! He’s an honest person and was very knowledgeable about all the vehicles I was interested in. He answered all my questions thoroughly and was easy to He’s an honest person and was very knowledgeable about all the vehicles I was interested in. He answered all my questions thoroughly and was easy to communicate with. More
by Kathe Calderon
Employees Worked With
