Mercedes-Benz of Massapequa

Albert Salib was their for us, he helped my daughter getting her car, and went above & beyond to get the color and options she wanted. My next MB will be with him definitely 👌👌 getting her car, and went above & beyond to get the color and options she wanted. My next MB will be with him definitely 👌👌 More

I had an exceptional experience with the car salesman! From the moment I stepped onto the dealership lot, he greeted me with a warm and friendly smile. Throughout the entire process, he displayed a high l From the moment I stepped onto the dealership lot, he greeted me with a warm and friendly smile. Throughout the entire process, he displayed a high level of professionalism and genuine enthusiasm for helping me find the perfect car. His knowledge about the different car models, features, and options was impressive. He took the time to understand my needs and preferences, and he provided valuable insights and recommendations that helped me make an informed decision. What really stood out to me was his patience and willingness to answer all of my questions. He never made me feel rushed or pressured into making a decision, and he took the time to address all of my concerns. Throughout the test drive, he expertly explained the car's capabilities and features, making me feel confident and comfortable behind the wheel. He also highlighted the safety features, which was essential for me and gave me peace of mind. When it came to discussing the pricing and financing options, he was transparent and upfront. He worked diligently to find a deal that fit my budget and ensured that I got the best value for my money. I also appreciated his excellent communication skills. He kept me informed throughout the entire purchasing process, providing updates and promptly responding to my emails and calls. Moreover, he went above and beyond to make the entire car buying experience seamless and enjoyable. He even took care of all the paperwork and made sure everything was in order, saving me valuable time and effort. After the purchase, he followed up with a courtesy call to check if I was satisfied with my new car. This level of after-sales service was truly impressive and demonstrated his commitment to customer satisfaction. Overall, the car salesman's professionalism, knowledge, patience, and excellent customer service skills made the entire car buying process a pleasure. Thanks to him, I am now a proud owner of the perfect car that meets all of my requirements and more. I wholeheartedly recommend this car salesman to anyone in need of a stress-free and enjoyable car buying experience. He genuinely cares about his customers and goes above and beyond to ensure they drive away with a smile on their face. Five stars without a doubt! I'll definitely return to him for any future car purchases, and I'll be sure to refer my friends and family to him as well. Thank you for making my car buying journey such a positive one! More

Vivian was great as always. Viv is fair and knowledgeable. She makes you feel like you are not pressured to work that is not necessary at the present monent. Viv is fair and knowledgeable. She makes you feel like you are not pressured to work that is not necessary at the present monent. More

Albert was amazing, very knowledgeable and has a great heart! He treated me like family and I appreciate that very much. Please come see Albert at Mercedes Benz of Massapequa. His service and dedication w heart! He treated me like family and I appreciate that very much. Please come see Albert at Mercedes Benz of Massapequa. His service and dedication will not disappoint you. I will recommend Albert to all my family and friends! I cannot thank you enough for such an amazing experience!! More

Albert Salib was very polite and offered a lot of help towards the purchase of our new car. towards the purchase of our new car. More

Very professional and friendly ,it made us feel welcome, they answer all our questions ,and very nice to work with they answer all our questions ,and very nice to work with More

Albert is one of the best sales we really appreciate for your help . Thank you so much . your help . Thank you so much . More

I had an appointment for a service call with a loaner car, when I arrived they said my service rep. was Dwayne and he was busy. I waited about 15 minutes for him and when we sat down he determined that car, when I arrived they said my service rep. was Dwayne and he was busy. I waited about 15 minutes for him and when we sat down he determined that since my car is only 1 yr old, all I needed was an A service which doesn't get me a loaner car (even though the vehicle itself said it needed a B service). He then told me that it would only take about an hour - give or take. I told him that I can only wait about an hour because I had to get to work and I have no patience. Well I waited TWO and HALF Hours for this service and I would have been there longer if I didn't scream my head off at him because my car was all finished and washed and he just let it sit there for no reason. This person doesn't care about his customers and takes his time to get anything done. I was told by another employee that he is by far the slowest service advisor that works there. Well after purchasing 5 cars from them, I will be taking my business elsewhere! DON'T LIE TO YOUR CUSTOMERS! More

Car was delivered. Just as I expected. Service has been outstanding. From day one as well as service adviser. Just as I expected. Service has been outstanding. From day one as well as service adviser. More

Professional services, for the sake of customers. The problems raised can be solved. Finally, I bought my favorite car smoothly The problems raised can be solved. Finally, I bought my favorite car smoothly More