Mercedes-Benz of Massapequa

Very easy to make my appointment for the service of my motorhome. Paul n Jay were excellent plus my vehicle needed a software update. motorhome. Paul n Jay were excellent plus my vehicle needed a software update. More

Vishnu Das and Paul were very courteous and helpful. I didn’t like dealing with the finance manager. He is not quite professional I didn’t like dealing with the finance manager. He is not quite professional More

Kwang Choi, my service advisor, is very knowledgeable & professional & provided exceptional service on my 2018 C300. I highly recommend seeing Kwang when you next need service on your Mercedes. professional & provided exceptional service on my 2018 C300. I highly recommend seeing Kwang when you next need service on your Mercedes. More

Thank you for helping me… you’re the besttttt and thanks for your honesty! You went above and beyond! for your honesty! You went above and beyond! More

The service here was amazing. I had the pleasure of working with Erick Batista, he was very easy to deal with and I felt he was interested in my wants and needs, not just his to s I had the pleasure of working with Erick Batista, he was very easy to deal with and I felt he was interested in my wants and needs, not just his to sell a car. I highly recommend him. Thank you for the wonderful experience. I love my car. More

My sales rep, William West, was excellent. Thorough, reliable, clear. The person who walked me through the systems was also excellent. Thorough, reliable, clear. The person who walked me through the systems was also excellent. More

Had a wonderful experience with MB of Massapequa. Noah is an excellent sales representative. Very knowledgeable and professional. I didn’t feel rushed or pressured into buying a car. He gave me all t Noah is an excellent sales representative. Very knowledgeable and professional. I didn’t feel rushed or pressured into buying a car. He gave me all the information and allowed me to make my own decision. I adore the car. I have to thank Brandy for getting me a great interest rate and also Paul Napper for giving me a great lesson on how to use the car. I felt at home there in a very relaxing atmosphere. I’m definitely going back for my services and I’ll definitely recommend You to my family and friends. More

Kwang Choi is excellent and patient. All the work was clearly explained and I was given advice on items that needed to be done. When I deal with Kwang it's like dealing with a friend , All the work was clearly explained and I was given advice on items that needed to be done. When I deal with Kwang it's like dealing with a friend , for me that's something new and it makes me comfortable. More

The attendees are extremely friendly and respectful. I have been to almost all the service centers in the greater New York area. That includes Silver Star, MB of BK, MB of Rockville, Helms Bros, MB of M I have been to almost all the service centers in the greater New York area. That includes Silver Star, MB of BK, MB of Rockville, Helms Bros, MB of Manhattan. None of them have come close to this service center. Especially because of Vivian Keshtgar. She is the crown jewel of that location. If you need someone who actually cares about your needs she is the one. Very determined to find the problem and solution. She has a lot of experience and I got really lucky to have the opportunity to coordinate all my repairs through her. I live in Brooklyn and drive all the way to Massapequa to take my car to her and her team. She should be a manager not the position she’s currently in now. They have great availability and are able to get to your car sooner than other service centers. Thank you for everything Vivian. More