Mercedes-Benz of Massapequa

All I can say is that Paul Dapontes & Kevin were two of the most professional men I have spoke with in a long time.Paul new just what we needed so instead of letting us purchase a vehicle that would put us the most professional men I have spoke with in a long time.Paul new just what we needed so instead of letting us purchase a vehicle that would put us in the same situation (too small)he explained and left with a vehicle we Love & a great feeling for the sale.Kevin explained everything so that we understood why such extras could be neccessary.Neither one spoke out of line & made us feel very welcomed & we will definetly be a long time customer from now on. Thank you. More

My husband and I have been deciding on a new car. We have looked at Lexus, Infiniti and attempted another Mercedes-Benz dealer earlier in the week. Peter Papadagionnis and Eric Molbegat were knowledgea have looked at Lexus, Infiniti and attempted another Mercedes-Benz dealer earlier in the week. Peter Papadagionnis and Eric Molbegat were knowledgeable and helpful. We were not pressured and they stayed well over closing time to help find the right car for us. Most importantly, there were no pricing games. Another dealer we visited was like "let's make a deal." Shortly after returning home we would receive phone calls regarding "better" prices. After my test drive, there was no question that Mercedes far surpassed the other vehicles mentioned in it's class. We signed on our first visit and left there relieved that the search was over. We look forward to picking up our new car today or tomorrow! Both the car and the dealership were the right fit for us. Anyone wishing to receive polite, knowledgeable, friendly service in a great environment and be treated with respect should take my advice and see Peter and Eric at Mercedes-Benz of Massapequa for an exceptional product. More

Jessica is amazing she dealt with my constant calling and Jessica is amazing she dealt with my constant calling and questioning for 2 weeks up until I picked up my new C300. She worked tirelessly to get m Jessica is amazing she dealt with my constant calling and questioning for 2 weeks up until I picked up my new C300. She worked tirelessly to get me the car I wanted and on the date she promised me. She definitely succeeded in making me happy and content. She is the only person I will choose to deal with from now on. Kevin got me signed and on my way within 10 minutes of sitting down with him. He didn't force any unwanted options on me and was extremely friendly and willing to get me out and into my car as soon as possible. Together these two people made my car buying the easiest ever and I wouldn't recommend anyone but them. I will definitely only use Mercedes-Benz of Massapequa from now on. Chris Hempstead, NY More

I entered the dealership only to browse. I ended up leaving with a brand new vehicle and I could not be happier with it. The employees all helped out and Kevin took his time explaining everything so I leaving with a brand new vehicle and I could not be happier with it. The employees all helped out and Kevin took his time explaining everything so I was fully comfortable with the vehicle and everything that comes along with purchasing the vehicle. The dealership as a whole definitly knows how to treat their customers, you can not beat their customer service. More

We just purchased our third car with this dealership. We were fortunate to deal with Jessica Martinez. Her exuberance and expertise are outstanding! After 35 years of buying/leasing cars, we can honestly were fortunate to deal with Jessica Martinez. Her exuberance and expertise are outstanding! After 35 years of buying/leasing cars, we can honestly say this was the best experience we have ever had. Jessica is an asset to this dealership. From the minute she introduced herself, to the day we drove home with our new E350, Jessica was bubbly, warm and more knowledgable than any other salesperson we've ever dealt with! Thank you Mercedes Massapequa for a car we love and a sales person we know we will return to and recommend to all!!!!! Arlene and Jeffrey Stein More

My wife and I came in looking to purchase an ML 320 BlueTECH as our daughter's first car. Although we had visited two other reputable Mercedes dealerships, from the minute we walked into Massapequa Mer BlueTECH as our daughter's first car. Although we had visited two other reputable Mercedes dealerships, from the minute we walked into Massapequa Mercedes, the care, friendly service, and extremely accommodating attitude they relayed, guided our decision with ease. Todd Foster is an incredible salesman who first and foremost, took the time to ask us what was more important to us in regard to our choice in purchasing this particular vehicle for our daughter. Not only did Todd have such knowledge and experience with the cars, he strived for the understanding of our most significant needs to be met as well. With such witty humor and a welcoming demeanor, it was very easy to trust Todd and make a decision to close on the deal the day we first visited the dealership. Mr. Foster took great interest in making sure that our daughter would be able to operate the car with full knowledge of its interior as well as exterior system. He surprised her by putting the exact car she desired in the showroom, waiting for her to jump in and admire (thinking that it belonged to another customer that had already purchased it that morning)! Our daughter, Marianna was full of happiness and shock when she realized that this beautiful vehicle was now hers! The Massapequa Dealership, is from now on the only Mercedes Dealership we will rely on and buy our cars from. Thank you for giving us such a memorable experience, Todd and Mercedes Benz. More

I have bought and leased many cars over the years, however my experience at MB Massapequa has surpassed the others by far.Kevin Crandon greeted my wife very warmly, was very accommodating and knowledg however my experience at MB Massapequa has surpassed the others by far.Kevin Crandon greeted my wife very warmly, was very accommodating and knowledgeable about the car that I wanted.I did not intend to close a deal on my first visit, however ended up doing so because Kevin and his supervisor made the transaction seemed so effortless.I was given ample time to test drive and compare between the C300 luxury and sport models which was valuable in helping me to make my choice. A few days after I took delivery, Kevin called to make sure that things were going well. I picked up a sharp object in one tire about one week after delivery, and all it took was one phone call, he had someone there to assist me although it was after the normal service hours. Way to go MB Massapequa, I'm glad that I found you. More

When my wife and I decided to start shopping for a replacement of her 2006 Infiniti, we did not have 100% intention of driving away in a Mercedes 2009 E350! After a generous greeting inside the deale replacement of her 2006 Infiniti, we did not have 100% intention of driving away in a Mercedes 2009 E350! After a generous greeting inside the dealership from Jessica Martinez and Jessica allowing us to test drive various models, it was apparent that my wife would not settle for anything less than the Mercedes quality. I was sold on the safety features as we're trying for a family and the E350 had some seriously great reviews. I was extremely impressed with Jessica's knowledge of engine spec's on the models she presented to us! In addition, Bob (Finance guy) was awesome to deal with and made handing over the deposit as pain-free as it could be. Needless to say, we'll be back! More

This is my first MercedesBenz. What a great shopping experience. I visited 3 different dealerships & found Massapequa to be the best. Tod Foster was an excellent sales rep. He was as curtious as he w experience. I visited 3 different dealerships & found Massapequa to be the best. Tod Foster was an excellent sales rep. He was as curtious as he was informative. For the first time, the sales rep made me want to buy the car. I'm sure I 'll be back again. Brian Geiger More

Mercedes Benz of Massapequa is a top quality dealership to work with. I have been a customer of theirs for the past 3 years, I have recently leased my 2nd Mercedes from their dealership. I previously had l to work with. I have been a customer of theirs for the past 3 years, I have recently leased my 2nd Mercedes from their dealership. I previously had leased a C230 from them and now a C300. Their service department is the greatest. Hats off to Richard Micieli and Juan Martinez. With my 2007 C230 last year when there was incredible flooding on Long Island, my car got submerged and the engine needed to be replaced. Well, for a mere $21,000 Allstate insurance paid for a new engine, it was in for service for an estimated 4-6 weeks due to the leadtime to get a new motor. The dealership not only gave me a loner car for the full time of the repair, but the repair was actually repaired in under 23 days, under their original estimate of 4-6 weeks. The repair worked out great. I always return to the dealership every couple of weeks for my FREE car wash !! And Bagels and coffee in the service department. Every time I call for service, there is always a loaner car, even for last minute appointments. If they can't provide me a loaner car, they have always provided an Avis or Enterprise Rent a car loaner. During this past summer I had a problem that I Bent a stabilizer bar connecting to the radiator, this happened at one of those concrete stantions in a parking lot that got caught on the low spoiler. Again, the car was in their body shop for 2 weeks, and Juan Martinez and Gary Wexler provided me a loaner car for the full duration as I did not have rental car coverage with my insurance. Juan and Gary certainly do know how to take care of their service customers. This past October 30th, I came into the dealer for routine service, and I noticed that the Bagels were gone from the service department, and there were Muffins !!! Yuck !! Anyway, I spoke to Gary Wexler, the General Manager about this, and he explained the dealer was spending over $1000 a month on Bagels. Well, I was really upset about the Bagels, well.. I was talking to Gary about this, and he explained other dealers don't have bagels. But I mentioned that is why this dealer is special. Anyway, I was telling him my lease was up soon and this Bagel situation was important. Well, we ending up sitting down, and he explained about the Roll Forward program that Mercedes paid my last 5 payments to get me into a new car. So in speaking with Gary and my sales man Daniel Grabina, I ended up getting a new C-300 that day. And I should mention Gary did reconsider the Bagels and they are back !! (Wrapped in plastic I should add). This is a great dealership that will sincerely do whatever it takes to make a customer happy. I really mean that. More