Mercedes-Benz of Massapequa

After doing a little research online, I decided to go to MB of Massapequa to check out some 2009 c300's. This is my first mercedes, and for some reason I expected the staff to be a little pretentious. To MB of Massapequa to check out some 2009 c300's. This is my first mercedes, and for some reason I expected the staff to be a little pretentious. To my surprise everybody at the dealership was super friendly, even other sales people who weren't assisting me would greet me as they passed by. I have purchased a few cars from many different manufacturers new and used and have had some bad experiences with pushy, shady salesmen, so I was a little nervous. As the sales process went along I was waiting for the moment when that "hustler" steps in and tries to pressure you into buying a bunch of extra stuff that isn't necessary but that never happened. My salesman Dennis was polite, friendly, and very helpful during the entire process, and went through the entire car and explained how everything worked. I came all the way from Brooklyn to pick up the car and he even picked me up at the LIRR train station which I really appreciated since I have never gone to L.I. by train. I was then introduced to Henry who takes care of the financing and contract finalization. I wondered if this was when they would try to push extra expensive "protection" contracts on you, but no. I was shown optional extra coverage and went with rim & tire protection as well as dent & ding protection from a pretty long list of packages, but NEVER felt pressured. Henry even got me a better rate on my financing than I had originally been approved for (my APR went from 7.80% to 7.19!) this is why I decided to add the rim and dent packages which brought my monthly payment back up to the price I originally agreed to, except now I also have extra coverage. I am DEFINITELY happy I went with the rim & tire protection because the very next day after picking up the car, I scraped my front passenger rim on a sidewalk. I will absolutely go back to MB of massapequa for my next purchase guaranteed. More

Acting on a referral from a good friend, we stopped at MB Massapequa and spoke with Tod Foster. This was the first time we considered a MB and Tod showed us a GLK we were interested in buying. Tod took the Massapequa and spoke with Tod Foster. This was the first time we considered a MB and Tod showed us a GLK we were interested in buying. Tod took the time to explain all the equipment and his knowledge and friendly professionalism was unusual to find at any Dealership. We decided on the larger ML 350 and the purchase was completed with ease. I've bought many cars and trucks in my business and this purchase experience rates at the top! Many thanks to Tod for a plesant time and the follow-up by another professional, Kevin Crandon. More

I must let you know that I am not in the habit of writing letters about dealer ships but I feel as though I have to because of the outstanding way my wife and I were treated. I went to Mercedes of Smithtown letters about dealer ships but I feel as though I have to because of the outstanding way my wife and I were treated. I went to Mercedes of Smithtown and I went to Mercedes of Huntington and of course it would have been convenient since they were both a short drive from my home in Smithtown The way I was treated at these two Dealers was like I needed them they didn't need me. Thinking all Mercedes Dealers were the same I was a little discouraged but I took a chance and called Mercedes of Massapequa, Well From the first phone call to setting up an appointment with Joe Barreno (a real Gentleman) I said to myself this dealership is complete different from the rest. They made me feel comfortable, Everybody was so nice and friendly, I don't no how many times my wife and I was offered coffee, tea, or something cold to drink. I purchased the C300 for my wife it took 2 months to have it built reason being, to make my wife happy we added a few more bells and whistles. Even when we picked up my wife C300 Joe Barreno went over the whole vehicle with my wife and I He took his time every question was answered. What really impressed me was when I told Joe" listen I could figure out the rest I don't not want to hold you up I know you want to go home" I knew his day was over and he told me "I don't go home until I know you and your wife are comfortable with your new car I don't care what time it is". Sure Mercedes Benz is about 20 miles out of my way but you know what I know that if I have a problem or a question I can call Joe or any body else at this dealer ship and I wont get the run around. It is worth peace of mind dealing with a dealership that cares more about you after the purchase has been made. Thank you very much Joe Barreno and the rest of the family at Mercedes of Massapequa More

The experience at this dealership was fantastic especially for sales man George murdock he was very professional, honest, and very friendly. He gave us a great deal for our trade in and for our ne especially for sales man George murdock he was very professional, honest, and very friendly. He gave us a great deal for our trade in and for our new e350. The friendliness of everyone at this dealership is great they are all very funny and all are very professional and great salesman especially George murdock. Thank you George and and Mercedes of massapequa for an easy and friendly visit. More

This was the most positive experience I ever had while either purchasing or leasing a vehicle. Michael, Sidney, Lance and Henry were fantastic to deal with and had quite a nice rapport with one another. either purchasing or leasing a vehicle. Michael, Sidney, Lance and Henry were fantastic to deal with and had quite a nice rapport with one another. They work very well as a team and it is obvious that their focus is customer satisfaction is every area. More

Tod and Kevin are two of the most professional and friendly men you could encounter. Within the last 18 months, my family has purchased 3 cars from MB Massapequa. This should say something about their friendly men you could encounter. Within the last 18 months, my family has purchased 3 cars from MB Massapequa. This should say something about their service and commitment to go far beyond to keep their customers more than 100% satisfied. Loyalty is important to us. We've been to many other MB dealers, but MB Massapequa has our business and will continue to have in the future. More

Fantastic experience from sales to service. They really Fantastic experience from sales to service. They really want to go the extra mile in taking care of you. The sales person (Greg Galardi) is a no non Fantastic experience from sales to service. They really want to go the extra mile in taking care of you. The sales person (Greg Galardi) is a no nonsense guy, really works to get you the best deal, and is one of the most professional I have come across. Nelson, one of the managers, is the same way...they all just want you to be happy and walk out with a smile your face. The service department is also one of the best I have come across. It's well worth it to give these guys a shot. More

Joe Barreno was absolutely phenomenal and the staff at Massapequa Mercedes however I have to say Joe Barreno was attentative, friendly non pushy and understood exactly where we needed to be. Mike and Nels Massapequa Mercedes however I have to say Joe Barreno was attentative, friendly non pushy and understood exactly where we needed to be. Mike and Nelson were great with their assistance as well which allowed us to pick up our new Mercedes the same day. Joe was on top of his game which is not uncommon as we have purchased 2 vehicles with him at another dealership in the past. Joe continuously kept us in the loop by calling us and allowing us to enjoy the rest of the day as the staff at Massapequa Mercedes prepared our car. It was a great pleasure to see him after blindly being paired with him. If anyone is in the market for a new Mercedes or pre owned Joe Barreno is the guy to ask for and Massapequa is definitely the place to do so. Word of advice...simplify your Mercedes purchase needs... go to Massapequa ask for BIG JOE BARRENO and sit back as the excellent staff get you effortlessly inot your new Mercedes. More

Visiting this dealership was by far the most pleasant car buying experience I've ever had. My sales person, Monika, actually asked me what I wanted in a car. I told her and she found a car that closely mat buying experience I've ever had. My sales person, Monika, actually asked me what I wanted in a car. I told her and she found a car that closely matched my criteria (since I was buying a used car I could not get everything I wanted, but I got pretty close). Monika was also very patient. I must have changed my mind on several issues...should I buy or lease, should I get the C300 or the SLK 300 etc. She allowed the opportunity to weigh my options and make a decision without feeling pressured. I decided to go with the C300 since it was a 4matic. What a great choice! I am absolutely enjoying my car. In addition, Mercedes offers so many services to support their the customers post-sale. They definitely know how to spoil their customers. I will definitely come back when I'm ready to upgrade. More

..Amazing experience dealing with the personnel at Mercedes of Massapequa. Ever since I first stepped inside the dealership I was very satisfied with the prompt, curtious and very personable service t Mercedes of Massapequa. Ever since I first stepped inside the dealership I was very satisfied with the prompt, curtious and very personable service they offered. I felt very comfortable, they answered all my questions in detail, and gave me an amazing deal on my new purchase (great price). Very pleasant atmosphere.. the overall experience was very very professional and very very friendly. The customer service here and the quality of work is without a doubt "five star". Loved the coffee too! If you want your Benz this is the place to visit! They catered excellently to all my Mercedes needs..! Thank you Tod and Kevin! More