Mercedes-Benz of Massapequa

Eric Molbegat, the sales manager I worked with on the buyback on my Mercedes GL was fantasic to deal with. He was extremely helpful in assisting me various options despite my current credit woes. I hav buyback on my Mercedes GL was fantasic to deal with. He was extremely helpful in assisting me various options despite my current credit woes. I have dealt with other upscale dealerships, but have never received this level of service, respect and compassion. I highly recommend Mercedes of Massapequa to anyone considering a luxury vehicle. More

A co-worker recommended that I come here. (thanks Tamicka Nelson). Mike was very pleasant on the phone and in person. Monika was not only helpful but was very patient and was able to answer all my questions. Nelson). Mike was very pleasant on the phone and in person. Monika was not only helpful but was very patient and was able to answer all my questions. Gave me a tour around the Mercedes dealership and made me feel very comfortable. And kevin was great. He had a great sense of humor and was able to answer all my questions when I called him from home. I believe having patience is very important and although you've done your homework and still needed help in understanding things; to them there was no such thing as a dumb question; especially if it was your first time leasing. I would definitely recommend this dealership. Thanks again and I will see you all soon. I love my E350 4 matic. I'm definitely staying with the Mercedes-Benz Family. More

The dealership is really fantastic. Got an excellent deal from Mike the sales manager and the smoothly went thru sales with Matt and Dennis. Matt is a very honest and dedicated sales person, one of these tha from Mike the sales manager and the smoothly went thru sales with Matt and Dennis. Matt is a very honest and dedicated sales person, one of these that you rarely find in these times. Go and buy from them for a pleasant experience. More

After doing a little research online, I decided to go to MB of Massapequa to check out some 2009 c300's. This is my first mercedes, and for some reason I expected the staff to be a little pretentious. To MB of Massapequa to check out some 2009 c300's. This is my first mercedes, and for some reason I expected the staff to be a little pretentious. To my surprise everybody at the dealership was super friendly, even other sales people who weren't assisting me would greet me as they passed by. I have purchased a few cars from many different manufacturers new and used and have had some bad experiences with pushy, shady salesmen, so I was a little nervous. As the sales process went along I was waiting for the moment when that "hustler" steps in and tries to pressure you into buying a bunch of extra stuff that isn't necessary but that never happened. My salesman Dennis was polite, friendly, and very helpful during the entire process, and went through the entire car and explained how everything worked. I came all the way from Brooklyn to pick up the car and he even picked me up at the LIRR train station which I really appreciated since I have never gone to L.I. by train. I was then introduced to Henry who takes care of the financing and contract finalization. I wondered if this was when they would try to push extra expensive "protection" contracts on you, but no. I was shown optional extra coverage and went with rim & tire protection as well as dent & ding protection from a pretty long list of packages, but NEVER felt pressured. Henry even got me a better rate on my financing than I had originally been approved for (my APR went from 7.80% to 7.19!) this is why I decided to add the rim and dent packages which brought my monthly payment back up to the price I originally agreed to, except now I also have extra coverage. I am DEFINITELY happy I went with the rim & tire protection because the very next day after picking up the car, I scraped my front passenger rim on a sidewalk. I will absolutely go back to MB of massapequa for my next purchase guaranteed. More

Acting on a referral from a good friend, we stopped at MB Massapequa and spoke with Tod Foster. This was the first time we considered a MB and Tod showed us a GLK we were interested in buying. Tod took the Massapequa and spoke with Tod Foster. This was the first time we considered a MB and Tod showed us a GLK we were interested in buying. Tod took the time to explain all the equipment and his knowledge and friendly professionalism was unusual to find at any Dealership. We decided on the larger ML 350 and the purchase was completed with ease. I've bought many cars and trucks in my business and this purchase experience rates at the top! Many thanks to Tod for a plesant time and the follow-up by another professional, Kevin Crandon. More

I must let you know that I am not in the habit of writing letters about dealer ships but I feel as though I have to because of the outstanding way my wife and I were treated. I went to Mercedes of Smithtown letters about dealer ships but I feel as though I have to because of the outstanding way my wife and I were treated. I went to Mercedes of Smithtown and I went to Mercedes of Huntington and of course it would have been convenient since they were both a short drive from my home in Smithtown The way I was treated at these two Dealers was like I needed them they didn't need me. Thinking all Mercedes Dealers were the same I was a little discouraged but I took a chance and called Mercedes of Massapequa, Well From the first phone call to setting up an appointment with Joe Barreno (a real Gentleman) I said to myself this dealership is complete different from the rest. They made me feel comfortable, Everybody was so nice and friendly, I don't no how many times my wife and I was offered coffee, tea, or something cold to drink. I purchased the C300 for my wife it took 2 months to have it built reason being, to make my wife happy we added a few more bells and whistles. Even when we picked up my wife C300 Joe Barreno went over the whole vehicle with my wife and I He took his time every question was answered. What really impressed me was when I told Joe" listen I could figure out the rest I don't not want to hold you up I know you want to go home" I knew his day was over and he told me "I don't go home until I know you and your wife are comfortable with your new car I don't care what time it is". Sure Mercedes Benz is about 20 miles out of my way but you know what I know that if I have a problem or a question I can call Joe or any body else at this dealer ship and I wont get the run around. It is worth peace of mind dealing with a dealership that cares more about you after the purchase has been made. Thank you very much Joe Barreno and the rest of the family at Mercedes of Massapequa More

The experience at this dealership was fantastic especially for sales man George murdock he was very professional, honest, and very friendly. He gave us a great deal for our trade in and for our ne especially for sales man George murdock he was very professional, honest, and very friendly. He gave us a great deal for our trade in and for our new e350. The friendliness of everyone at this dealership is great they are all very funny and all are very professional and great salesman especially George murdock. Thank you George and and Mercedes of massapequa for an easy and friendly visit. More

This was the most positive experience I ever had while either purchasing or leasing a vehicle. Michael, Sidney, Lance and Henry were fantastic to deal with and had quite a nice rapport with one another. either purchasing or leasing a vehicle. Michael, Sidney, Lance and Henry were fantastic to deal with and had quite a nice rapport with one another. They work very well as a team and it is obvious that their focus is customer satisfaction is every area. More

Tod and Kevin are two of the most professional and friendly men you could encounter. Within the last 18 months, my family has purchased 3 cars from MB Massapequa. This should say something about their friendly men you could encounter. Within the last 18 months, my family has purchased 3 cars from MB Massapequa. This should say something about their service and commitment to go far beyond to keep their customers more than 100% satisfied. Loyalty is important to us. We've been to many other MB dealers, but MB Massapequa has our business and will continue to have in the future. More

Fantastic experience from sales to service. They really Fantastic experience from sales to service. They really want to go the extra mile in taking care of you. The sales person (Greg Galardi) is a no non Fantastic experience from sales to service. They really want to go the extra mile in taking care of you. The sales person (Greg Galardi) is a no nonsense guy, really works to get you the best deal, and is one of the most professional I have come across. Nelson, one of the managers, is the same way...they all just want you to be happy and walk out with a smile your face. The service department is also one of the best I have come across. It's well worth it to give these guys a shot. More