Mercedes-Benz of Massapequa

THE MOMENT YOU DRIVE UP TO THE SERVICE AREA YOU SEE THE DIFFERENCE, AND ONCE YOU WALK INTO THE WAITING AREA YOU ARE GREETED PROFFESIONALLY AND WITH RESPECT.THEN THEY ASK YOU WHAT'S GOING ON WITH THE CAR AN DIFFERENCE, AND ONCE YOU WALK INTO THE WAITING AREA YOU ARE GREETED PROFFESIONALLY AND WITH RESPECT.THEN THEY ASK YOU WHAT'S GOING ON WITH THE CAR AND THEY ACTUALLY LISTEN TO YOU!!! THEY TAKE NOTES AND REPEAT TO YOU WHAT YOU SAID AND HOW THEY ARE GOING TO FIX IT. THEY ARE THE BEST. THEY ADVISE YOU ON OTHER ITEMS THAT ARE GOING TO BE FIXED BUT WITHOUT PUSHING YOU INTO A CORNER. THEY RESPECT YOUR DECISION AND NO PRESURE, NO HASSEL. FROM BIGINING TO END THEY ARE VERY PROFFESIONAL AND KEEP YOU INFORMED OF WHAT'S GOING ON. BETTER YET THEY ASK YOU WHAT DO YOU WANT TO DO AND HOW YOU WANT IT DONE, YOU ARE IN CONTROL 100% OF WHATS BEING FIXED! ALSO THEY HAVE CERTIFIED TECHNICIANS WORKING ON YOUR CAR AND BELIEVE ME THEY KNOW WHAT THEY ARE DOING. THEY KNOW THE CARS INSIDE AND OUT, AND DID I MENTION THEY LISTEN TO YOU WHEN YOU TALK TO THEM ABOUT YOUR CONCERNS WITH THE CAR!!! AHHH LET'S NOT FORGET THE MERCEDES BENZ CERTIFIED TECHNICIANS WHO WE DON'T SEE BUT NEVER THE LESS DO A GREAT JOB ALL THE TIME. THANK YOU TARA AND KRISTIN YOU ARE THE BEST!!!! More

Excellent service...professional/courteous staff...would highly recommend Todd and Mercedes of Massapequa to anyone looking for a new Mercedes...Have leased several cars from different dealers and Mercedes highly recommend Todd and Mercedes of Massapequa to anyone looking for a new Mercedes...Have leased several cars from different dealers and Mercedes of Massapequa is by far the best dealer I have ever dealt with. More

I was shopping for an SUV and the decision came down to the BMW X3 and the MB GLK 350. I went to MB- Massapequa and met Jose Collado. He was very professional and accomodating. He was able to locate the the BMW X3 and the MB GLK 350. I went to MB- Massapequa and met Jose Collado. He was very professional and accomodating. He was able to locate the vehicle that I wanted quickly and the negotiations were realatively painless. I would highly recommend this dealership and Jose Collado in particular. I am looking forward to a mutually benefically relationship with Mercedes-Benz of Massapequa. Thank you. More

From start to finish we were treated like royalty. My husband who is a marine mechanic stopped in after work one evening... looking, well, like a mechanic. He was greeted very professionally by Kevin. husband who is a marine mechanic stopped in after work one evening... looking, well, like a mechanic. He was greeted very professionally by Kevin. After visiting Cadillac, Lexus and BMW, that greeting on our first visit to MB Massapequa was a very important part of what swayed us to purchase from MB Massapequa. Greg worked out the deal for us. And Jose gave us a tour and demonstrated our new Mercedes from end to end. My husband and I have never had such thorough and friendly service and instruction on the purchase of any of our other vehicles. We are 100% thrilled with our new Mercedes! My husband has his eye on an AMG and we will be back to MB Massapequa to buy it for sure! More

This is our second car purchased from Mercedes of Massapequa with the same salesman Todd Foster. We were very satisfied with the service provided by this dealership on both sales. Todd was very know Massapequa with the same salesman Todd Foster. We were very satisfied with the service provided by this dealership on both sales. Todd was very knowledgable about the car, he did not pressure us, and had a great sense of humor to help pass the time while waiting for the paperwork to be completed! Dennis Marsala who handled the finances and paperwork was also very professinal and expedited everything quickly. There were no hidden expenses or costs some how that appear with other dealerships, they were very upfront and honest. We were extremly happy with the whole experience and would highly reccomend them to anyone! More

It was a very pleasant experience. The staff was knowledgeable. The dealership delivered in every way they said they would. I did not feel pressured into buying any item I did not want to purchas knowledgeable. The dealership delivered in every way they said they would. I did not feel pressured into buying any item I did not want to purchase. I would recommend this dealership and my salesman to anyone. More

very professional, not "salesly". very upfront with prices and options. excellent staff. provided information on two models, and even let me test drive cars. salesperson allowed me to take my tim with prices and options. excellent staff. provided information on two models, and even let me test drive cars. salesperson allowed me to take my time, no pressure. I am a woman, and found no trouble dealing with any of the staff. would recommend to others. More

From the moment you walk in the place, they treat you like a VIP. No high pressure sales, Tod and Mike (manager) are the best! This is my second purchase from this dealership, and this time I didn't eve like a VIP. No high pressure sales, Tod and Mike (manager) are the best! This is my second purchase from this dealership, and this time I didn't even search any where else, I knew I'd get the best price and treatment at Massapequa! Having bought at Jaguar, Cadillac, Infiniti, and others, Massapequa Mercedes is in a class of its own! More

Todd is an excellent sales person. He took his time with my wife and I and he made us feel very easy. I put down a larger than expected down payment on my new lease however as a first time lessee I think I my wife and I and he made us feel very easy. I put down a larger than expected down payment on my new lease however as a first time lessee I think I did OK as far as pricing. Todd did not get upset when another dealership offered us a better deal but made sure he matched the other dealer price. Todd even picked us up near the Massapequa dealership in his private C300. Thanks Todd for making this first lease a fine experience. More

Yesterday I picked up a 2011 CL550. Consistent with this outstanding dealership,it was a pleasant transaction, vehicle was waxed, prepped & ready, awaiting my pickup! A no-pressure environment, with a great outstanding dealership,it was a pleasant transaction, vehicle was waxed, prepped & ready, awaiting my pickup! A no-pressure environment, with a great selection of new inventory. My Salesmen Peter had all the paperwork in place even though they met my schedule. Tim the service Mgr, Vivian in customer service make routine service painless. Just bought my wife a 2011 GLK350, so I would obviously recomend Massapequa Mercedes :) They also have the best in-house car wash in town More