![](https://dealerrater.com/ncdn/s/3.20250207.955/Graphics/icons/close-x-orange.png)
Mercedes-Benz of Massapequa
Amityville, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
Filter Reviews by Keyword
By Type
Showing 1,493 reviews
This is the fourth car that I have leased new through this dealership. I have always felt that I was offered the best possible deal and that the prices that I was given were very fair -- all four times. this dealership. I have always felt that I was offered the best possible deal and that the prices that I was given were very fair -- all four times. In the past, other dealers have not been able to match the prices I have enjoyed when shopping here. The sales help is professional. My salesperson, Tod Foster, was respectful of my budgetary restraints and worked within its confines. He is very friendly and knowledgeable about the car. Service provided by this dealership is another reason I chose to purchase my 4th Mercedes here at Massapequa. It has always been easy to get a convenient service appointment with loaner car. This Merecedes dealership is tops for me! More
My experience at Massapequa Mercedes has exceeded my expectations. Hank (salesperson) really took the time to help me find the right car (he did a lot of run around for me) and Lance (GM) worked with me expectations. Hank (salesperson) really took the time to help me find the right car (he did a lot of run around for me) and Lance (GM) worked with me on the price and all the details. This dealership goes above and beyond to make their customers feel comfortable and special. I never got this type of service and attention at another dealership and would highly recommend Massapequa Mercedes to anyone looking for a new car. What other dealership sends you a delicious chocolate cake as a thank you for purchasing a car from their dealership?! More
This dealership and staff were so impressive - Kevin Crandon, Michael Smith and their internet team (Scott, Justin & Rob) were simply great. This is our first Mercedes and getting into a GLK350 felt ama Crandon, Michael Smith and their internet team (Scott, Justin & Rob) were simply great. This is our first Mercedes and getting into a GLK350 felt amazing. Highly professional, friendly and knowledgable sales and finance staff, providing timely and very useful feedback during sales and finance process to make the whole process very comfortable - entirely different experience compared to our previous two BMW leases. At no time did I feel rushed, pressured, or forced. I must say there is nothing this dealership could have done better in handling our purchase experience. Special thanks to Michael for spending time to go over various features of the vehicle with us. He was very thorough and detailed when answering all our questions. I am sure that there will be plenty of more Mercedes from them in future. More
A true pleasure to purchase a car. After forty years of buying over two dozen cars, this was one of the top two experiences. The sale man spent time educating us about the cars features and the dealership. buying over two dozen cars, this was one of the top two experiences. The sale man spent time educating us about the cars features and the dealership. He made us feel at ease about our decision More
The 3 people mentioned above were all wonderful to work with...professional, friendly, down to earth and willing to negotiate a fair price! I will recommend them highly to friends and family members. -MMP with...professional, friendly, down to earth and willing to negotiate a fair price! I will recommend them highly to friends and family members. -MMP More
I have purchased many cars over the years. George Murdock is by far one of the best sales individuals I have done business with. George listened to what I was looking for, was able to come up with a Murdock is by far one of the best sales individuals I have done business with. George listened to what I was looking for, was able to come up with a solution that would appropriately meet my needs and worked extremely hard to have the solution he offered fit within my budget. George was not just interested in selling me a car, George was interested in establishing a long-term relationship so that I would be happy and return to him the next time I am in the market for a car. George was also interested in fostering the relationship with the dealership itself. George gave me a tour of the entire dealership facility and provided a history of the dealership to me. George was very careful to also include items that distinguished this dealerships from others. George is extremely articulate, patient, understanding, knowledgeable, and determined to do the right deal for the customer. I will certainly recommend George to others, and will return to George for my next car purchase. More
Left a cash deposit for an advertised used car. The dealer refused to sell it because it needed too much work: a grinding noise was coming from the gear box. Mercedes Benz of Massapequa refused to give dealer refused to sell it because it needed too much work: a grinding noise was coming from the gear box. Mercedes Benz of Massapequa refused to give a cash refund. 10 days later still waiting for a check! On the positive side: nice people, beautiful showroom and excellent coffee. More
I strongly recommend both Tod and Mike Chase. Great experience from initial meeting, pick up of vehicle and follow up. I completed my research on the internet and at other local dealerships. This team experience from initial meeting, pick up of vehicle and follow up. I completed my research on the internet and at other local dealerships. This team was able to provide even more information not only the benz brand but also on other brands. i have purchased many new cars but this process was the easiest and they delivered on everything promised. More
Very good experience. Salesman was friendly and knowledgeable, everything was in order. All went well and car was as promised. Very nice showroom with many amenities. knowledgeable, everything was in order. All went well and car was as promised. Very nice showroom with many amenities. More
The overall experience was excellent. The dealership was beautiful and the staff was friendly and helpful. Our sales consultant was extremely knowledgable and we would recommend others to this dealership. beautiful and the staff was friendly and helpful. Our sales consultant was extremely knowledgable and we would recommend others to this dealership. More