Mercedes-Benz of Massapequa

We bought this car from out of state via an internet ad. Hank and Aja were very friendly and accommodating; Hank picked us up at the airport. Only two small issues with the experience: 1, All the paperwork Hank and Aja were very friendly and accommodating; Hank picked us up at the airport. Only two small issues with the experience: 1, All the paperwork was apparently not ready for us. I paid the bulk via wire transfer for the car 1 week+ prior so this could be improved. 2, The initial deposit had not been charged, so time was spent confirming with AMEX whether or not that charge existed. We are very pleased with the car and the experience was pleasant, but the comments here are offered to help improve the customer experience. More

We were looking to replace our 1999 Ford Taurus with a more up-dated pre-owned vehicle. We had located two vehicles of interest at this dealership. We arrived late on a rainy Tuesday night, but were gre more up-dated pre-owned vehicle. We had located two vehicles of interest at this dealership. We arrived late on a rainy Tuesday night, but were greeted and treated as if the morning had just begun. We were introduced to Chris who was most gracious from the get-go. He showed us our "target" car and readily afforded us a test drive. Even though it was nearing 8:00 p.m., we did not feel at all rushed. Upon return, he recommended another car to us which had just been "traded up". Although the car was older than we had originally been considering, the mileage was 50K (quite reasonable to us) and the car was in "cream-puff" condition. It was also a Mercedes Benz, which we had never owned before. We took one look at the car and were hooked! We went for a short test drive and the rest, as they say, is history. Upon bringing the car to our own mechanic (after we made our purchase), after his inspection, he told us that if we hadn't already bought it, that he would have told us to "grab it". We were appreciative to Chris for bringing us to this car and for his encouragement and helpful attitude. There was no pressure whatsoever as we made our decision. He was friendly, down to earth and accommodating from the moment we met him. We were very comfortable working with him, and we are so thrilled to be the new owners of a Mercedes Benz...all of this made possible by Chris Loba. Thank you Chris - and thank you to the Mercedes Benz Dealership of Amityville for your graciousness and royal treatment. More

I had previously leased 2 other Mercedes from another dealership on Long Island that is very close to my house. I was looking to return my leased 2009 GL450 early and replace it with another GL450. My lo dealership on Long Island that is very close to my house. I was looking to return my leased 2009 GL450 early and replace it with another GL450. My local dealer who I leased an ML350 from in January treated me like a stranger and sent me a "nice to meet you" card in the mail. I went to Massapequa Mercedes (even though it is 40 min from my house) on an excellent recommendation from a friend who recently leased a car there. From the start Hank treated me like an old friend. He offered me a very fair deal that was much better than what I was offered by my local dealer who I've previously done business with. I got everything settled in 1 hour on Saturday, turned in my old GL450 and picked up my new GL450 on Tuesday. It was a great experience and I wouldn't hesitate to recommend Hank and Massapequa Mercedes to anyone in the future. More

Joe is a wonderful person to work with. I purchased a C Class from him in 2008 and he did everything in his power to make sure I got what I wanted. He even went out of his was to make sure I was satisfied Class from him in 2008 and he did everything in his power to make sure I got what I wanted. He even went out of his was to make sure I was satisfied with my vehicle after the purchase. I am now in the process of trading my 2008 for a 2011 c class and I decided to work with him again. He remembered everything about my family and career when we met again today after 3 years, impressive. He is making sure and doing everything in his power to get me into my new car asap. Joe did everything to make sure that I was very happy with my purchase. Wonderful person to work with and very easy to talk honestly and open to. GREAT JOB JOE BARRENO!~!!! More

Hank was great! Never have I felt so comfortable with a sales person before. And knowledgeable also! I highly recommend them purchasing or servicing, you won't be disappointed! sales person before. And knowledgeable also! I highly recommend them purchasing or servicing, you won't be disappointed! More

I appreciate the time Tod Foster spent understanding the needs of my family and his willingness to accommodate us. Although it took numerous conversations before we were able to complete our purchase - thi needs of my family and his willingness to accommodate us. Although it took numerous conversations before we were able to complete our purchase - this did not impede our progress. His follow-up is impeccable! Many thanks! More

very easy people to deal with overall was process very very easy people to deal with overall was process very smooth superior service the car i leased was everything i expected and then some i will be very easy people to deal with overall was process very smooth superior service the car i leased was everything i expected and then some i will be bringing my parents to the dealer in the next few weeks as they are interested in the E class More

We came from RI to buy a 2010 ML and were so happy with the whole experience. Hank and Greg did a GREAT job for us. I would buy again from this dealer the whole experience. Hank and Greg did a GREAT job for us. I would buy again from this dealer More

Working with Anthony was a pleasure. He was extremely knowledgable and has a great personality. It was a breath of fresh air working with him and I highly recommend him. I look forward to doing busines knowledgable and has a great personality. It was a breath of fresh air working with him and I highly recommend him. I look forward to doing business with him again. More