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Mercedes-Benz of Massapequa
Amityville, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
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Showing 1,493 reviews
GREAT experience all around! Anthony Spinelli was a pleasure to work with! Made us feel comfortable and always very accommodating. LOVE my ML350 and looking forward to many fun years with it! pleasure to work with! Made us feel comfortable and always very accommodating. LOVE my ML350 and looking forward to many fun years with it! More
i researched every mercedes dealer in the area and got many quotes on a 2012 c300 lease. i was in a 2010 vw cc lux and wanted to get out of my lease early. after visiting several dealers i had gotten the many quotes on a 2012 c300 lease. i was in a 2010 vw cc lux and wanted to get out of my lease early. after visiting several dealers i had gotten the run around as they were all looking to make the extra buck. when i arrived at MB of Massapequa, i was greeted by a very freindly staff and Lauren was incredible she went that extra mile to find the Exact car i wanted. i was picky on my options and she found the car and gave me a price i could not refuse. she even got me a great deal on getting out of my VW lease. I was so pleased with my experience. usually car buying is a hassle but not here. they go above and beyond to make sure you the customer was happy. i was even given a tutorial by lauren on how to use the advanced multimedia equip. in the car and she was very helpuful with all the "gadgets" A+++++ Christian More
I had an amazing experience at Mercedes with lauren and Aja. I was able to come out of my Lexus is250 2010 lease early, with a great rate and an affordable price. They both took great care of us as custome Aja. I was able to come out of my Lexus is250 2010 lease early, with a great rate and an affordable price. They both took great care of us as customers- they both were extremely honest and made it clear that they would do whatever they could from their end to get us into the car I wanted. Please consider the two of these employees for a raise. I spent several hours with Lauren and think it is truly incredible how well she sealed the deal with little to no headaches. I have absolutely no problem referring anyone and everyone that I know to both of these young women. I will not forget such a positive experience, thanks to both Lauren and Aja. More
This is a great dealership ( very nice showroom ) and friendly staff ( sales and service ). They beat the competition and I will always come back for new cars. friendly staff ( sales and service ). They beat the competition and I will always come back for new cars. More
I live out of state and was looking for a good used Mercedes-Benz SUV. I viewed this dealers website of used cars and found a car that I wanted to buy. Because I was from out of state I requested add Mercedes-Benz SUV. I viewed this dealers website of used cars and found a car that I wanted to buy. Because I was from out of state I requested additional photos of the car from the sales consultant. Come to find out, the car that I wanted to buy wasn't the car in the pictures. (Big Issue) This dealer misrepresented what they were selling with the photo of a different car. Because of their error, I asked them to install running boards that was shown on the website car (not the car I was going to buy). They GM would not do it because of cost. My point was this was an error on there part and they now weren't willing to correct it. In the end, we didn't trust this dealership enough to buy the car. I would suggest when dealing with this dealership I would make sure the car you are looking at online is the car you are buying. Not a good experience at all. More
I purchased my 2005 mercedes benz from the above massapequa dealer back in 2006 and the salesman phill along with other staff members were very friendly. A couple weeks ago i went back to the above massapequa dealer back in 2006 and the salesman phill along with other staff members were very friendly. A couple weeks ago i went back to the above location in hopes of purchasing a 2011 e350 and a sales manager name kevin yelled at me saying "get behind the computer and find a deal, i price these cars" all because i asked for a lower price. Kevin was acting rude, thugish,cocky and very getto.kevin then went on to say the whole massapequa staff changed this is not 2006 anymore. I left and went to mecerdes benz Rockville centre where i was treated like a human being so i spent $50000 on a 2011 e350. My name is clarence shury i stand by what i said.people go to Rockville centre don't put up with #%#@ at Mercedes massapequa. Months ago I complained to a manager named lance at Mercedes massapequa about a problem i had with an employee name willie in the parts department. Lance told me to take my business else where and really didnt take time to listen. Willie (married)in parts department was harassing me and my wife.This location does not respond to complaints at all. More
I have purchased several vehicles in my life. Nothing was like the experience i had at Mercedes-Benz of Massapequa. Tod Foster is an absolute gentlemen. He helped me out so much and made me so happy. I went like the experience i had at Mercedes-Benz of Massapequa. Tod Foster is an absolute gentlemen. He helped me out so much and made me so happy. I went in there thinking that nothing was going to get done and i left with a brand new car. I appreciate all they did for me they made me feel like a vip member. I will continue to do my business with them and send all my friends and family there. More
I just wanted to take a minute to write about the staff and facility. The facility is absolutely gorgeous and doing business with Michael Chase was the best purchasing experience I have ever had at any dea and facility. The facility is absolutely gorgeous and doing business with Michael Chase was the best purchasing experience I have ever had at any dealership. I want to thank the team at Mercedes Benz of Massapequa and I will refer anybody looking to purchase a car to this wonderful dealership. More
It was wonderful to deal with Greg and Lauren throughout the purchase of our ML-350. They are extremely professional and are assets to this dealership. Thank you. the purchase of our ML-350. They are extremely professional and are assets to this dealership. Thank you. More