Mercedes-Benz of Massapequa

Chris Loba was professional, fair and courteous during our entire experience. He was such a pleasure to work with and went out of his way to make our experience the best possible. We did not purchase a Me our entire experience. He was such a pleasure to work with and went out of his way to make our experience the best possible. We did not purchase a Mercedes but if we ever do one day we would certainly consider working with this dealership again. More

All my life I have wanted a Mercedes-Benz. I've dreamed about owning one of these cars. When I researched online one night, I was directed towards your site because of the low price offered on the dreamed about owning one of these cars. When I researched online one night, I was directed towards your site because of the low price offered on the C300. Hank was extremely helpful and patient with me. All the while the whole store was getting a computer upgrade. I've done this at my own place of employement and it is not fun. It is hard to perform your normal tasks when your computer system is not available. Hank Woloz did an "EXCELLENT" job. I was so happy when he brought me to my new car that I cried. He bent over backwards to make sure that my experience was one to remember and that I completely understood all the functions of the car. He even went the extra mile to make sure that we were able to get my husbands phone hooked up to the bluetooth. AMAZING! I couldn't be happier and I am looking forward to my first maintenance so that I can be treated like a queen. Greg Galardi was very informative and helpful in processing and helping me decide which financial plans suited my needs. "GREAT JOB" everyone. Thank you so much. I am now the HAPPIEST Mercedes owner on the Island. Regards, Stephanie A. Hannan More

Although I only knew Anthony for a a few weeks, it felt like I knew him for years. This was my first car and he made the transition so smooth. He answered all my questions with patience and I felt very com like I knew him for years. This was my first car and he made the transition so smooth. He answered all my questions with patience and I felt very comfortable throughout the whole process. Not to mention that my monthly payments make my pockets comfortable as well. He's a good friend that will give you advice on what to get and not help you rationalize to get a better car and not make the monthly payments. I have recommended all of my family and friends to him and he definitely knows his stuff. HIGHLY RECOMMENDED! More

The best car buying experience I've ever encountered .. Made me feel very comfortable w/ my purchase Chris was great help and made me feel as if we knew eachother for years .. Made me feel very comfortable w/ my purchase Chris was great help and made me feel as if we knew eachother for years More

This is our third lease with Massapequa Mercedes. Although we did need to deal with more than one sales guy, they were all knowledgeable and helpful and a pleasure to work with. Each one took their t Although we did need to deal with more than one sales guy, they were all knowledgeable and helpful and a pleasure to work with. Each one took their time, and tried their hardest and succeeded to make buying the car a pleasurable experience. The way phone calls were handled is a different story. We were put in touch with Aja, and got her voicemail and left messages for her to call us back so we could take care of delivery. After at least 5 attempts on our part to get in touch with her, we never received a call back. Reception seemed to have a disconnect with getting us satisfaction. This is the first time we have had this issue, but it was frustrating, never the less. Hoping this issue doesnt carry over to service issues in the future. Sending out a big thank you to Hank, Peter and George for their help in setting us up with our new car! Cheryl and David More

Chris was really helpful in my purchased of a used car. He is so professional, accomodating and very much knowledgeable on his field. He gives honest opinion and is true to his words. Im not a rich man tha He is so professional, accomodating and very much knowledgeable on his field. He gives honest opinion and is true to his words. Im not a rich man that most people comes to this dealership but he treated me with respect. Overall I am so happy with my purchased. And definitely I recomend Him and this dealership with anybody else.. Especial thanks to John too from financed that he works hard and helped me a lot to make the deal. I wished on my next purchased u guys can still give me the discount that u guys just did...!!! Big thanks to both of you...!!! More

Lauren Ragusa was extremely professional from beginning to end. She took the time to educate me on issues that I thought I knew well, only to find out that I had more to learn. The process was efficient, to end. She took the time to educate me on issues that I thought I knew well, only to find out that I had more to learn. The process was efficient, straight to the point, and she didn't waste time with cliches. An auto purchase involves many factors, and she was able to ask good questions to address those factors important to me. As a hedge fund COO, I like good information and advice in making important decisions -- she was excellent at providing both. Will definitely be a repeat customer. More

My wife and I began shopping for a new luxury SUV, and had already looked at Audi, BMW, Cadillac and Infinity before we went to Mercedes-Benz of Massapequa. After browsing for a while we met sales consul had already looked at Audi, BMW, Cadillac and Infinity before we went to Mercedes-Benz of Massapequa. After browsing for a while we met sales consultant Hank Woloz who showed us the different models they offer. We quickly decided the ML350 was the truck that we wanted and he pulled up some vehicles he had in stock. We went thru the available options and Hank put together the costs to lease a 2013 we picked out, but it was a little beyond what we wanted to spend. I then asked him about a 2010 ML350 I saw in the back earlier and we discussed the benefits of buying a Certified Pre owned vehicle. The truck was immaculate and we negotiated a deal within minutes, only to find that someone had already placed a deposit on that one. Although we were very disappointed, Hank assured us that he would find another ML that we would love just as much. We broadened our search for the ML350 to other dealers in the area, and even test drove a 2010 with low miles at another dealership. Unfortunately, we were presented with a price which was much higher than we expected, and their value of our trade-in was also $2K less than Hank was offering. After a few more days (and my wife growing very impatient) Hank found a 2011 ML350 with low miles and lots of extra options we hadn’t even planned on getting. He was able to get the price where it needed to be and we are now the proud owners of our 1st Mercedes-Benz. During the whole process, Hank made us feel very relaxed and comfortable, and there were never any high pressure sales tactics. Aja Dewling, the finance manager was also very nice and low key. She offered us the additional options (extended warranty, maintenance package, etc…), but did not push at all when we declined. After we took the truck home, we discovered there was a problem with the rear DVD player. Well, Hank was all over it! He had us bring the car down late on a Saturday afternoon so he could personally take a look at it, even though the service department was closed, showing us that even though the sale was done he still cared that we were fully satisfied. First thing Monday morning we received a call from the service department to set up an appointment to address the issue. More

Peace, I came in there for a 2012 Maserati Quattroporte, and left with a brand new 2013 Mercedes Benz S550 4Matic, with the help of the staff, everybody was nice to me and shared a laugh or two, it was my f and left with a brand new 2013 Mercedes Benz S550 4Matic, with the help of the staff, everybody was nice to me and shared a laugh or two, it was my first new car purchase, and I really appreciate the time they spent with me, may God bless them all and their families in the God of my understanding name Jesus, peace!!!!!!! More

Chris Loba is a consummate professional and how all car salespersons should be. He was knowledgeable of the car and took the time to understand why we wanted to buy a used car. He guided us through the p salespersons should be. He was knowledgeable of the car and took the time to understand why we wanted to buy a used car. He guided us through the process and made sure we understood what we were doing. I feel that Chris would go the extra mile to make sure the overall experience was beneficial for the customer and the dealership. His company should be glad that he represents them in such a favorable and positive light. I would go to Chris and his company the next time I am in the market for a new car. More