Mercedes-Benz of Massapequa

Humiliated!!! I felt very humiliated because I wanted best price and waited 1 hour. Dealership wanted credit application before giving me a price. One word, Racism! I felt very humiliated because I wanted best price and waited 1 hour. Dealership wanted credit application before giving me a price. One word, Racism! More

Very unfriendly & cheating you with the changing lease rate Hank from the beginning was very unfriendly and treating us unpleasantly. We had the feeling that he wanted us to leave for the rest of the day. He c Hank from the beginning was very unfriendly and treating us unpleasantly. We had the feeling that he wanted us to leave for the rest of the day. He constantly confused us. In the end when it comes to pricing, shooting out large numbers and as general trick his manager comes. Finally we agree on a price but not the color or the options we cant. They promise to make the car ready by tuesday morning (we agreed on saturday) where all other dealers usually make you to get the car in the same day. We went to the dealership in tuesday morning with a surprise that car is not ready and Hank is not even there. And they don't take our existing lease ending vehicle which is another hassle to take it ourselves. Finally after everything is done, then send me the following unpleasant email which made me to write those lines (sent by Robert Fong) "As part of the negotiations with your lease, Auto Pay must be included at inception. If Auto Pay is not set up during inception as per negotiations, your payments will be increased by 15 dollars per month and the current contract will be null and void." I have never heard auto pay to be part of negotiations before. We were not told or signed anything like that. I called customer service of MBenz and complained about the dealership already. More

Way to Go Mercedes of Massapequa! I would never think of bringing my SLK280 to anyone other than my Mercedes Benz of Masapequa service dept. They are knowledgeable courteous friendly I would never think of bringing my SLK280 to anyone other than my Mercedes Benz of Masapequa service dept. They are knowledgeable courteous friendly and prompt and I appreciate their expertise in keeping my beautiful coupe driving happy on the road...even after 8 years.... She's as pretty and mechanically sound as the day I bought her! More

Excellent experience for preowned purchase Chris Loba, my sales consultant, provided a very pleasant and fun buying experience. He knew exactly what I wanted in my next car, remembered me from Chris Loba, my sales consultant, provided a very pleasant and fun buying experience. He knew exactly what I wanted in my next car, remembered me from a visit to the dealership 6 months earlier and was very helpful throughout the entire buying and delivery process. I love my car. I thank Chris, along with Robert Fong and Andrew Katigbak, for making my purchase a smooth and happy one. I have already recommended your dealership to friends and colleagues. I will also be servicing my 2011 E350 4matic here. More

Excellent Service Over great service price we agreed they stick to that rather they made it better I tried that deal at 2 other other MB dealers bot said that is not po Over great service price we agreed they stick to that rather they made it better I tried that deal at 2 other other MB dealers bot said that is not possible but I had no issue with the purchase. More

magician Beautiful dealership with friendly staff, offering a large selection of cars inside in a climate controlled environment. Anthony Spinelli had an exten Beautiful dealership with friendly staff, offering a large selection of cars inside in a climate controlled environment. Anthony Spinelli had an extensive knowledge and a talent for keeping engaged through out the entire sales process. He made it a wonderful experience. More

New car purchase Anthony Spinelli was very easy to work with when buying my new car. I highly recommend going to see him if you need a new Mercedes Benz. Anthony Spinelli was very easy to work with when buying my new car. I highly recommend going to see him if you need a new Mercedes Benz. More

You can buy a MB anywhere. If you want a fair price and an opportunity to work with a true gentleman, see Anthony Spinelli - Sales. an opportunity to work with a true gentleman, see Anthony Spinelli - Sales. More

This was my first experience with Mercedes and it was wonderful!! Anthony Spinelli and Steve were wonderful they made my process excellent. I purchased 2 vehicles with them and they made my process easy wonderful!! Anthony Spinelli and Steve were wonderful they made my process excellent. I purchased 2 vehicles with them and they made my process easy and enjoyable!! Would recommend everyone to them!! Thank you so much! I love my GL450 and my husband loves his corvette!!!! Looking forward to a great relationship with this dealership everyone was wonderful. Also a thank you to Eric and Monica. Annmarie and Eric More

Had a great experience here. Hank Woloz was a delight to work with. He explained everything to me about the car, there was no pressure pitch and all my concerns and questions were addressed. work with. He explained everything to me about the car, there was no pressure pitch and all my concerns and questions were addressed. More