Mercedes-Benz of Massapequa

Flat tire emergency! I was visiting my mother in rehab in Woodbury when I noticed I had a flat! Of course it was raining. I called road side and they assured me I can dri I was visiting my mother in rehab in Woodbury when I noticed I had a flat! Of course it was raining. I called road side and they assured me I can drive to the massapequa Mercedes service sept. And low and behold. Henry said that they had my tire in stock!! Nicole who helped me with everything was amazing!! More

Way better than the Hempstead service center No wait. No nonsense. John McGuire was very friendly and accommodating. I was updated within hours of dropping off my vehicle and they had it ready fo No wait. No nonsense. John McGuire was very friendly and accommodating. I was updated within hours of dropping off my vehicle and they had it ready for me later that day More

CLS550 Outstanding technicians, exceptional customer service (Vivian) very personable and knowledgeable with regards to Mercedes. Make you feel at home with Outstanding technicians, exceptional customer service (Vivian) very personable and knowledgeable with regards to Mercedes. Make you feel at home with the best advice how, when ,and what options there are available. I will recommend. More

Exceeded all expectations of buying a new car. From the moment we walked into the showroom we had a very good feeling. We met with Mr George Murdock and right from the start he made us feel very co From the moment we walked into the showroom we had a very good feeling. We met with Mr George Murdock and right from the start he made us feel very comfortable and not pressured. George answered all of our questions and when we found a vehicle that we liked he explained every detail to us. We never had such a great experience buying anything, George made everything seamless and gave a thousand percent to satisfy us. At the end George took us on a tour and we could not believe how beautiful spotless and well-managed this dealership and Service Center is. More

Great service from the service department John McGuire provided phenomenal quality service. I look forward to continued patronage of your service department. Thank you for putting the customer John McGuire provided phenomenal quality service. I look forward to continued patronage of your service department. Thank you for putting the customer needs in first place. More

Excellent Service Consultant I frequent this Mercedes Dealer to maintenance & service my Mercedes & I have had such an exceptional experience every time I am fortunate enough to b I frequent this Mercedes Dealer to maintenance & service my Mercedes & I have had such an exceptional experience every time I am fortunate enough to be greeted by their Service Consultant Master Certified Fred Theobald! He always greets me with a smile & a positive attitude & goes above & beyond his job description to be sure every customer leaves there with a good experience & gets the job done in a timely manner with satisfying results! He is one of the main reasons I continue to use this dealership location & he is a definite asset to the Mercedes Benz Dealership! Thank you for employing such a dedicated & well trained individual & mostly for having him on the frontline! He is the first person you meet on your service appt. journey & sets the tone for your experience & he is excellent at what he does! More

True customer service It’s simple, Find more guys like John McGuire and you’ll always rank amongst the leaders in the industry. Hats off Massapequa Mercedes great job It’s simple, Find more guys like John McGuire and you’ll always rank amongst the leaders in the industry. Hats off Massapequa Mercedes great job More

Great Service! I had the greatest experience with bringing my car for service. Even more so because I had a great service advisor John Mcguire. I would highly recomm I had the greatest experience with bringing my car for service. Even more so because I had a great service advisor John Mcguire. I would highly recommend. More

Wonderful Experience MB of Massapequa was a pleasure to do business with. From the moment you walk in, you are greeted with the utmost professionalism. William was who I d MB of Massapequa was a pleasure to do business with. From the moment you walk in, you are greeted with the utmost professionalism. William was who I dealt with and I couldn’t have been any happier. Very knowledgeable and professional and perhaps the most important thing, he was a very honest gentleman. I love my car and would definitely recommend to others! More

"Excellent Service" Jay Lettieri. "Excellent Service" form first day to I came to this dealer . Excellent service from beginning to end. Excellent time line. Fast and painless. I was "Excellent Service" form first day to I came to this dealer . Excellent service from beginning to end. Excellent time line. Fast and painless. I was informed of all repairs and even had some small repairs looked at as a courtesy. More