Mercedes-Benz of Massapequa

I was at the dealership last year for a car purchase. I got an amazing car for an amazing deal. Albert Salib was my sales person. The way he makes that transaction so smooth was amazing. He is so welcomi I got an amazing car for an amazing deal. Albert Salib was my sales person. The way he makes that transaction so smooth was amazing. He is so welcoming, knowledgeable and always goes above and beyond to make sure you have an excellent experience. Simply he is such an exceptional sales man. Oliver from finance is no less than amazing as well. More

White Gloves service. I had my car serviced today at this dealer. John McGuire was very welcoming, very professional, took care of everything needed to be taken care of. I I had my car serviced today at this dealer. John McGuire was very welcoming, very professional, took care of everything needed to be taken care of. I got an update periodically while I was waiting. The car was received sparkling clean after the service. Overall experience is wonderful. Thank you John and thank you service team. More

Albert was professional, knowledgeable and made leasing a smooth and easy process. Would highly recommend! smooth and easy process. Would highly recommend! More

Albert was very kind and made our visit to the Mercedes dealership very smooth. I will be recommending all my friends and family. dealership very smooth. I will be recommending all my friends and family. More

It was amazing experience with Albert. I was at the Mercedes service to fix my car and he got good deal for new E350 Thank you so much I was at the Mercedes service to fix my car and he got good deal for new E350 Thank you so much More

I had a C43 AMG and needed to trade it for a SUV. He introduced me to the electric one and I fell in love with it. It’s the EQE with all bells and whistles. Albert is so kind and humble. His laughter He introduced me to the electric one and I fell in love with it. It’s the EQE with all bells and whistles. Albert is so kind and humble. His laughter and genuine smile combined with his expertise and experience has me as his repeat customer. My sister and I vouch for him. More

Albert is wonderful! He is mild mannered, friendly and extremely customer friendly. He made our experience exceptional. I highly recommend him! He is mild mannered, friendly and extremely customer friendly. He made our experience exceptional. I highly recommend him! More

Had a great experience leasing a C300 from Albert Salib and Oliver. Albert was great to work with and went above and beyond in every detail of the process. I highly recommend the dealership and Albert fo and Oliver. Albert was great to work with and went above and beyond in every detail of the process. I highly recommend the dealership and Albert for you next MB purchase. More

Kudos to @mercedes-benz of Massapequa Service Manager Robin Laurel and his incredible service team as they saved me from a (non Mercedes dealer) deceptive service scam regarding my 2020 Dodge RAM. I pu Robin Laurel and his incredible service team as they saved me from a (non Mercedes dealer) deceptive service scam regarding my 2020 Dodge RAM. I purchased the RAM as a lease return from the fine Mercedes dealership, but months later took it to a RAM dealer to look into an oil leak. The other dealer wanted to bilk me for more than $3500 for new engine mounts!! When Robin and his team at Mercedes took a look for me, they determined the leak was only due to a loose oil filter. I can’t say enough positive things about the fine staff at Mercedes of Massapequa Sales, Service & Finance departments are all top notch and wonderful! Albert in Sales has also been amazing every step of the way! I wouldn’t buy a car from anywhere else. It’s a nice feeling to have implicit trust in a dealership these days. Thank you @Mercedes-Benz of Massapequa! You really ROCK!!! More

Do not trust their service department. I told the service manager Robin to take care of the recall on my S580 and get the Scheduled maintenance done as long as they go over pricing with me I told the service manager Robin to take care of the recall on my S580 and get the Scheduled maintenance done as long as they go over pricing with me, the service advisor and the supervisor did the service without telling me the price. When I got to pick up my car, and express my concerns the service manager Robin listens to the call between me and the service advisor and agrees that he never said anything about the price, then he apologizes that he never went over the price. I pay for the service and I am not happy but then they bring my car and there is scratches all over the back trunk and also the rear quarter panel, the service manager Robin assured me that I can leave and he will get this taken care off. Robin calls me 2 days later and says he has been scrubbing footage and has proof that the car came in with scratches, since i got the car towed I ask for this proof because maybe the Tow company did it, he tells me I have to come in to look at it but the best part is, that the footage is from the 8th and I dropped of the car on the 2ND. I asked him if they videos the car like they always do and they said no we don’t have that footage, I asked if they footage from earlier like the 2nd when the car was dropped off and they said no. You mean to tell me that my car was there for a week and then you have footage of scratches on it. I am utterly disgusted it how they tried to get out of this situation for a couple of bucks instead of doing the right thing for the customer, especially when they are the ones that scratched up the car. Please do not take your car to service there. More