Mercedes-Benz of Marietta

Always an extremely positive experience! Car is always serviced in a timely manner and all services are explained. Car is always serviced in a timely manner and all services are explained. More

My service professional was great to work with. However, not having loaner vehicles is disappointing. However, not having loaner vehicles is disappointing. More

Brought my car to replace 4 tires and they said we need to keep the car because one tire is dangerous to drive on? but Sorry we do not give loaner cars. kept car for three days and still not done. They rep to keep the car because one tire is dangerous to drive on? but Sorry we do not give loaner cars. kept car for three days and still not done. They repaired the one tire took the car and brought it back a week later to finish. Worst service. will never come back. More

5 Star Service from Terry Castro is the only reason I will be keeping my gls450. He goes above and beyond to help his customers. That service you expect when you buy a mercedes? You will get it with him. will be keeping my gls450. He goes above and beyond to help his customers. That service you expect when you buy a mercedes? You will get it with him. More

Covered all maintenance items with me thoroughly. Got scraped and broke side marker lamp while it was there for a week during recall/ warranty work, but they were extremely nice and are going to cove Got scraped and broke side marker lamp while it was there for a week during recall/ warranty work, but they were extremely nice and are going to cover having it repaired….. More

Bobby is my service advisor. He is always prompt to my calls and my needs. Recently had to leave my vehicle for several days and Bobby provided me with another loaner which I nee He is always prompt to my calls and my needs. Recently had to leave my vehicle for several days and Bobby provided me with another loaner which I needed it. Bobby is an effective worker and very professional! More

Once again, so appreciate Terry Castro and the service department. It is a real treat having quality people do a professional job on a vehicle. Also appreciated Mr. King helping us figure out Mercedes Me. department. It is a real treat having quality people do a professional job on a vehicle. Also appreciated Mr. King helping us figure out Mercedes Me. Thanks so much! More

Professional experience and very informative regarding product/service of cars. I’m extremely satisfied with decision to purchase vehicle. product/service of cars. I’m extremely satisfied with decision to purchase vehicle. More

Totally a joy to do business . Professional from each and every employee. Had the right car at the right price. Professional from each and every employee. Had the right car at the right price. More

Awaiting a response for the dent cancellation which is long overdue. Please address as requested,I sent I the cancellation request within the 30 days as instructed.The gentleman I spoke to told that the long overdue. Please address as requested,I sent I the cancellation request within the 30 days as instructed.The gentleman I spoke to told that the money would not be taken off the principal but he would write a check for the amount charged. More