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Mercedes-Benz of Marietta

Marietta, GA

4.5
365 Reviews
For Marietta residents, there is no better place for Mercedes-Benz cars and SUVs than Mercedes-Benz of Marietta. Our state-of-the-art facility features an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the greater Atlanta area, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other pre-owned cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest Mercedes-Benz models, or getting behind the wheel of a Mercedes-Benz for the first time, we look forward to your visit!
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810 Cobb Pkwy SE

Marietta, GA

30060

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Showing 365 reviews

June 28, 2023

The dealership took a long time to just replace one tire. I also think the dealership should call a few days after the tire purchase to see how the tire is performing. More

by darryl_ellis
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Edmunds
Jul 02, 2023 -

Mercedes-Benz of Marietta responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 22, 2023

Good customer service fast at getting back with customer To let them know what’s going on and the work is also done at a fast pace good at communicating and keeping me updated More

by Voodoocash5010
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bobbie frozen
Jun 26, 2023 -

Mercedes-Benz of Marietta responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 21, 2023

RUDE STAFF & REFUSE TO LET YOU SPEAK WITH A MANAGER. SHOP SOMEWHERE ELSE! Only gave them one star because no stars is not an option. Tried to speak with a manager on multiple occasions, Demario was the More

by cuervoz
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Quinton & Demareo
Jun 26, 2023 -

Mercedes-Benz of Marietta responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Marietta. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 783-5171 to discuss what we can do to help.

June 21, 2023

Always an extremely positive experience! Car is always serviced in a timely manner and all services are explained. More

by Nsklar82
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ahmad
Jun 26, 2023 -

Mercedes-Benz of Marietta responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 16, 2023

My service professional was great to work with. However, not having loaner vehicles is disappointing. More

by Morgk206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dietrick Houston
Jun 19, 2023 -

Mercedes-Benz of Marietta responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 16, 2023

Brought my car to replace 4 tires and they said we need to keep the car because one tire is dangerous to drive on? but Sorry we do not give loaner cars. kept car for three days and still not done. They rep More

by michael akley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot the man's name with your service
Jun 19, 2023 -

Mercedes-Benz of Marietta responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (770) 783-5171 to discuss what we can do to help.

June 15, 2023

5 Star Service from Terry Castro is the only reason I will be keeping my gls450. He goes above and beyond to help his customers. That service you expect when you buy a mercedes? You will get it with him. More

by farai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Castro
Jun 19, 2023 -

Mercedes-Benz of Marietta responded

Hello Farai, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 14, 2023

Covered all maintenance items with me thoroughly. Got scraped and broke side marker lamp while it was there for a week during recall/ warranty work, but they were extremely nice and are going to cove More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Castro, and Jake the service manager
Jun 19, 2023 -

Mercedes-Benz of Marietta responded

Hello Greg, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 13, 2023

Bobby is my service advisor. He is always prompt to my calls and my needs. Recently had to leave my vehicle for several days and Bobby provided me with another loaner which I nee More

by Cel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Frozan
Jun 15, 2023 -

Mercedes-Benz of Marietta responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Marietta. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 11, 2023

Once again, so appreciate Terry Castro and the service department. It is a real treat having quality people do a professional job on a vehicle. Also appreciated Mr. King helping us figure out Mercedes Me. More

by Charles Robertson
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Castro, Mr. King
Jun 14, 2023 -

Mercedes-Benz of Marietta responded

Hi Charles, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

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