Mercedes-Benz of Marietta

I always have a great experience when I take my car into Mercedes-Benz of Marietta, Georgia from the moment the tenant comes and ask my name with a smile to the professionalism that I get from my associates Mercedes-Benz of Marietta, Georgia from the moment the tenant comes and ask my name with a smile to the professionalism that I get from my associates on my problem, and how they’re going to look at my car. It’s always ready when they say that it will be and always explain what happened With my car and what was the fix for it always a great experience. Thank you Mercedes of Marietta Georgia. More

I have been servicing my vehicles at Marietta Mercedes for about seven years. I am absolutely satisfied with the services being provided. Nothing short of excellence, and I have recommended the dealershi for about seven years. I am absolutely satisfied with the services being provided. Nothing short of excellence, and I have recommended the dealership to a couple of my family members. More

Got me in and out in 90 minutes. No surprises with the coat of service. No surprises with the coat of service. More

I ordered my 2024 Mercedes GLE 53 Coupe in May 2023; My salesman Stefan King was very professional and helpful in walking me through the process of ordering my vehicle. It was a pleasant surprise that the salesman Stefan King was very professional and helpful in walking me through the process of ordering my vehicle. It was a pleasant surprise that the Sales Manager came up to me to introduce himself and congratulate me on my new vehicle. I purchased this vehicle for my wife to surprise her, and my salesman Stefan King helped me surprise my wife with the car. I will recommend this dealer to everyone who is looking for a friendly staff and a great vehicle buying experience. More

I have been using this dealership for six years. Frankly I was not impressed at first at their customer service, although the repair workmanship was good. They lacked communication among their staff Frankly I was not impressed at first at their customer service, although the repair workmanship was good. They lacked communication among their staff and there was no system of coverage when staff were unavailable. I complained to the Mercedes regional office. Finally after a number of management changes they have gradually improved to the point that I am no longer considering changing to another dealership for service. Making serious factual comments can help improve the quality of service. More

Most of the staff was friendly, but as a whole quite disorganized. My purchase took considerably longer than it should have. Service after the sale has been very poor. I’ve been treated better at a C disorganized. My purchase took considerably longer than it should have. Service after the sale has been very poor. I’ve been treated better at a Chevy dealership, and this is supposed to be Mercedes? I expect much better when spending the money a Mercedes commands. More

Most of the staff are welcoming and friendly Atmosphere is professional, pleasant, inviting, and clean. Atmosphere is professional, pleasant, inviting, and clean. More

We purchased a used car from this dealership and the whole process couldn’t have been easier! Our salesman DeMareo was helpful and professional. We highly recommend this dealer! whole process couldn’t have been easier! Our salesman DeMareo was helpful and professional. We highly recommend this dealer! More

Each person courteous and knowledgeable. Took care of my car in a timely manner . Answered all questions. Took care of my car in a timely manner . Answered all questions. More

Price of the service quoted initially was very high and after tough negotiations and comparing with competitor Dealers quotes the price was reduced to almost half. This was made possible by purchasing the after tough negotiations and comparing with competitor Dealers quotes the price was reduced to almost half. This was made possible by purchasing the part and service separately. This left lot of bitterness with service rep and they did not offer loaner though car was with dealership for around a week. Post service defect was found where car front seats would not operate post steering lock replacement.None of the sales representatives are available on call for clarification or status of repairs. Would not recommend this dealer.as they seem to rip the customer and provide poor service. More