Mercedes-Benz of Marietta

The customer service was exceptional, my service advisor, Mohammed was personable, knowledgeable, understanding and made me feel comfortable and after I purchased the vehicle, i received several calls asking Mohammed was personable, knowledgeable, understanding and made me feel comfortable and after I purchased the vehicle, i received several calls asking me if I had any questions or needed any help, "feel free to call me", I would highly recommend Mohammed, Mr. Booker and Mercedes-Benz of Marietta to anyone. Great atmosphere! More

Overall, my experience was fine. I did hope for a more premium experience from a premium brand. The process was simple to navigate and my salesman was nice. I am going to have to go I did hope for a more premium experience from a premium brand. The process was simple to navigate and my salesman was nice. I am going to have to go back to the dealership when I have free time because it was really busy when I picked up my car and I wasn’t taught how to use the tech in my vehicle. I was told how to link my phone to apple play which I already knew how to do. The vehicle cleaners seemed really careless because I noticed what appeared to be oil on the right side of the middle console. There were also lots of dust in the back seat and small crumbs around the mats and in between the seats. Although everyone was pleasant and friendly, I did not enjoy working with the finance manager, Jessica. I had to call and email SEVERAL times to get in contact with her to send funds. I hate doing this but I even had to tattle to get a response from her. It was frustrating because I was told that she was NOT with a client so they weren’t sure why she wasn’t responding to my calls or my emails. From her attitude and tight purple clothing with clear heels, to her work ethic, she seems highly unprofessional. More

As expected the customer service here is exceptional. What makes it personable and keeps my loyalty is my service advisor Dexter. I feel that Dexter puts me as a customer first. He truly serves as an adv What makes it personable and keeps my loyalty is my service advisor Dexter. I feel that Dexter puts me as a customer first. He truly serves as an advisor, as he is always honest, gives tailored recommendations, and does a great job explaining (as I don’t know the intricacies of my vehicle’s inner workings). 10 out of 10. I would recommend. More

Drew again provided excellent customer service. If you need a Mercedes or any Autonation, call Mercedes-Benz of Marietta and ask for Drew. He goes above and beyond for his customers! We have purc If you need a Mercedes or any Autonation, call Mercedes-Benz of Marietta and ask for Drew. He goes above and beyond for his customers! We have purchased two cars with Drew and each time, his attention to detail and his responsiveness have been amazing! More

Very nice dealership, very clean, the people are very friendly and the service is nice, my only complaint is that if you’re vehicle is in for service, you have to wait for hours, without being offered a friendly and the service is nice, my only complaint is that if you’re vehicle is in for service, you have to wait for hours, without being offered a loaner, which would make things a lot easier. More

Excellent service and price. I had a wonderful purchase experience at dealer and amazing car for my wife. Highly recommend this place for your Mercedes car. I had a wonderful purchase experience at dealer and amazing car for my wife. Highly recommend this place for your Mercedes car. More

I’m having the same issue I had before i brought it in. I wasted $8,400 and my van still doesn’t run. Do not service your vehicle here! I wasted $8,400 and my van still doesn’t run. Do not service your vehicle here! More

We had a very pleasant service experience. Our service advisor took care of everything for us and was very attentive to our needs. He kept us informed of progress by text message and the car Our service advisor took care of everything for us and was very attentive to our needs. He kept us informed of progress by text message and the car was completed on-time and within the estimated amount. More

Well very professional and when they say their going to do something they do and very friendly staff… do something they do and very friendly staff… More

I love this dealership! The professionalism of the staff and quality of the service makes it my go to for my SUV. The professionalism of the staff and quality of the service makes it my go to for my SUV. More