
Mercedes-Benz of Marietta
Marietta, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I had an excellent experience on my last visit. My service manager was professional and kept me up to date on my vehicle status with no pressure My service manager was professional and kept me up to date on my vehicle status with no pressure More
All I can say is wow my sale person was outstanding she made sure ythat she founded the car I was looking for Rita was Patient I felted like she was just a friend understanding wasn't Forceful to make a sa made sure ythat she founded the car I was looking for Rita was Patient I felted like she was just a friend understanding wasn't Forceful to make a saleir just like Rita make me feel like family Excellent sale person I love her work ethic keep up the good work More
Service had its opportunities as assigned service advisor went out on vacations and this caused interruptions in communications. I had to constantly follow up for 2 days with no answer until I had to call t went out on vacations and this caused interruptions in communications. I had to constantly follow up for 2 days with no answer until I had to call the respective manager who responded within an hour. This seemed to be an omission in communication but resulted in unnecessary uncertainty specially when I was expecting a doagnostic on same day (Monday) and it was not until Thursday when I got a response. More
The whole process, from online inquiry to getting an online price quote, was smooth and user friendly. When I got to the dealership, ready to purchase, no “surprises” were had and the everything was ver online price quote, was smooth and user friendly. When I got to the dealership, ready to purchase, no “surprises” were had and the everything was very friendly and non-threatening. One of the best dealership experiences I’ve had, and I usually am dealing with stores I’ve used for decades. More
Although I had a bad experience with the Finance Manager when purchasing my car, it was a blessing to know that Mr. Dixon/General Manager at Mercedes Benz of Marietta, stepped in to complete the process. when purchasing my car, it was a blessing to know that Mr. Dixon/General Manager at Mercedes Benz of Marietta, stepped in to complete the process. I can truly say that the excellent service from my Sales and Leasing Consultant Janice Jackson outweighs the bad experience with the Finance Manager. The overall customer service was outstanding, and the Mercedes Benz was exactly what I was looking for. I was so pleased with the service from Mr. Dixon and Mrs. Jackson, as they went above and beyond to help me lease the perfect car. I was very impressed with the quality of the Mercedes Benz I purchased and returned the following week to purchase a second Benz. FC More