Mercedes-Benz of Marietta

Service had its opportunities as assigned service advisor went out on vacations and this caused interruptions in communications. I had to constantly follow up for 2 days with no answer until I had to call t went out on vacations and this caused interruptions in communications. I had to constantly follow up for 2 days with no answer until I had to call the respective manager who responded within an hour. This seemed to be an omission in communication but resulted in unnecessary uncertainty specially when I was expecting a doagnostic on same day (Monday) and it was not until Thursday when I got a response. More

The whole process, from online inquiry to getting an online price quote, was smooth and user friendly. When I got to the dealership, ready to purchase, no “surprises” were had and the everything was ver online price quote, was smooth and user friendly. When I got to the dealership, ready to purchase, no “surprises” were had and the everything was very friendly and non-threatening. One of the best dealership experiences I’ve had, and I usually am dealing with stores I’ve used for decades. More

Rita was amazing and answered all the questions we had. Everything went quick and smoothly. I left a satisfied costumer. Everything went quick and smoothly. I left a satisfied costumer. More

Although I had a bad experience with the Finance Manager when purchasing my car, it was a blessing to know that Mr. Dixon/General Manager at Mercedes Benz of Marietta, stepped in to complete the process. when purchasing my car, it was a blessing to know that Mr. Dixon/General Manager at Mercedes Benz of Marietta, stepped in to complete the process. I can truly say that the excellent service from my Sales and Leasing Consultant Janice Jackson outweighs the bad experience with the Finance Manager. The overall customer service was outstanding, and the Mercedes Benz was exactly what I was looking for. I was so pleased with the service from Mr. Dixon and Mrs. Jackson, as they went above and beyond to help me lease the perfect car. I was very impressed with the quality of the Mercedes Benz I purchased and returned the following week to purchase a second Benz. FC More

BEST experience I've enjoyed in a long time, customer service was top Top, great job Justin & Jessica in finance, thank you, Eric Stafford service was top Top, great job Justin & Jessica in finance, thank you, Eric Stafford More

Rita Turkin and Ben Booker were a pleasure to work with and truly made the buying experience easy. They ensured that I had all the information to make a great decision and followed up after to ensure I was and truly made the buying experience easy. They ensured that I had all the information to make a great decision and followed up after to ensure I was fully satisfied. I highly recommend working with them. The dealership is clean and well laid out. And of course the cars are amazing! Definitely will recommend anyone to Mercedes Benz of Marietta. More

Great place , all of the staff was very helpful and friendly, male sale person Mr. Mohammed was very nice and understanding and made it very easy for us, big Thank you friendly, male sale person Mr. Mohammed was very nice and understanding and made it very easy for us, big Thank you More

Great experience working with this dealership. The process was fast and convenient. Thanks for the great experience. The process was fast and convenient. Thanks for the great experience. More

Entire purchase experience was poor partly due to manufacture delays. Proactive communication was also lacking. manufacture delays. Proactive communication was also lacking. More

Great atmosphere and overall experience. All of the staff were very helpful and made the buying process very smooth. All of the staff were very helpful and made the buying process very smooth. More