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Mercedes-Benz of Marietta

Marietta, GA

Overview
Reviews
4.5
368 Reviews
For Marietta residents, there is no better place for Mercedes-Benz cars and SUVs than Mercedes-Benz of Marietta. Our state-of-the-art facility features an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the greater Atlanta area, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other pre-owned cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest Mercedes-Benz models, or getting behind the wheel of a Mercedes-Benz for the first time, we look forward to your visit!
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810 Cobb Pkwy SE

Marietta, GA

30060

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Showing 368 reviews

November 28, 2022

It was an awesome experience: great customer service; everyone one was friendly; relaxed waiting area More

by May051066
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
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Nov 29, 2022 -

Mercedes-Benz of Marietta responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

November 27, 2022

Expensive service but Terry was excellent in communication and updates on the vehicle. Will bring my Mercedes back to this service department in the future. More

by mattt.lake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Castro
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Nov 29, 2022 -

Mercedes-Benz of Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 27, 2022

Very very poor customer service. Called & emailed the service advisor but absolutely no response. It does hurt the reputation of company like MERZ. I did downgrade my rating from 4 t More

by Dinesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dietrick Houston
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Nov 29, 2022 -

Mercedes-Benz of Marietta responded

Hi Dinesh, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

November 26, 2022

Very professional and on time car was returned and very clean. Service writer Jorge was excellent More

by Dancunn041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Banos
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Nov 29, 2022 -

Mercedes-Benz of Marietta responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 26, 2022

Did very well, and was what one expects of a Mercedes-Benz dealership - been driving one since 1989. More

by jboecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Banos
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Nov 27, 2022 -

Mercedes-Benz of Marietta responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 25, 2022

There was a torsion bar recall on my 2021 Sprinter chassis. I was dissatisfied overall with this recall repair because they did not have the parts to complete the repair, promised to call me when part More

by ldgriffith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager - Don't remember his name.
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Nov 26, 2022 -

Mercedes-Benz of Marietta responded

HI, thank you for leaving this detailed feedback about your experience with our dealership. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 783-5171. We hope to hear from you.

Dec 05, 2022 -

ldgriffith responded

12/5/22 I attempted to call your General Manager but only got voicemail. I left a message for a callback to my cellphone. 831-332-3200 Lee Griffith, MD ldgriffith@gmail.com

November 25, 2022

Very friendly staff. The dealership, itself, was clean. Oil service took less than time that expected (by about 30 minutes), which was a nice surprise. More

by fergu1mk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Nov 26, 2022 -

Mercedes-Benz of Marietta responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 25, 2022

Great People and great service. This location offers professional staff who are knowledgeable and can answer all your questions. If you are looking for a dealership to service your More

by jwow
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ahmad Frozan
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Nov 26, 2022 -

Mercedes-Benz of Marietta responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Nov 27, 2022 -

jwow responded

This location offers professional staff who are knowledgeable and can answer all your questions. If you are looking for a dealership to service your Mercedes this, is it.

Nov 27, 2022 -

jwow responded

This location offers professional staff who are knowledgeable and can answer all your questions. If you are looking for a dealership to service your Mercedes this, is it.

November 24, 2022

Great service. Very knowledgeable technician and service advisor. Thank you. Will come for service again. More

by christian.maloney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Banos
Report | Print
Nov 26, 2022 -

Mercedes-Benz of Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 23, 2022

Ahmad has been my service representative for 4 years. It is amazing that you find an employee with longevity with a company. His customer service has always been excellent! More

by ddavis325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad
Report | Print
Nov 24, 2022 -

Mercedes-Benz of Marietta responded

Hello Davis, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Marietta! If you ever need help, just give us a call. Happy motoring!

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