Mercedes-Benz of Marietta
Marietta, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My rep Vinny is awesome, knowledgeable, kind and helpful, I trust Vinny and feel comfortable. Vinny is very attentive and helps me understand what type of service is going to take place with my car. I trust Vinny and feel comfortable. Vinny is very attentive and helps me understand what type of service is going to take place with my car. More
Robert is very good and pleasant to talk with about tough items. I had a challenging situation that ended up taking much more time than initially thought. (Saturday AM to Tuesday PM.....loaner, etc.) items. I had a challenging situation that ended up taking much more time than initially thought. (Saturday AM to Tuesday PM.....loaner, etc.) More
First class service from start to finish. Necessary maintenance explained to me. Waiting area very clean and easy to use while the work was done. Chanel is an excellent service rep. Necessary maintenance explained to me. Waiting area very clean and easy to use while the work was done. Chanel is an excellent service rep. More
The dealership was very professional. Each employee greeted me with respect, making sure I was taking care of and comfortable while my vehicle was being serviced. Each employee greeted me with respect, making sure I was taking care of and comfortable while my vehicle was being serviced. More
Terrible customer service. Tried to take my Mercedes there today and no one would even acknowledge me. Their customer service is horrible. Would never buy a car here. Tried to take my Mercedes there today and no one would even acknowledge me. Their customer service is horrible. Would never buy a car here. More
Rob was very thorough and helpful in showing me photos of the problem areas with the vehicle. The inspection process is well worth the $240 before you purchase a vehicle!! the problem areas with the vehicle. The inspection process is well worth the $240 before you purchase a vehicle!! More
My salesperson was helpful, and attentive, however, for this to be a Luxury dealer I assume that you would receive that type of service as I received at RBM when I purchase my first Mercedes E350 in 2016 b this to be a Luxury dealer I assume that you would receive that type of service as I received at RBM when I purchase my first Mercedes E350 in 2016 but this time I decide to come here, and if I am, to be honest, it is like night and day. More
March 2022 I placed an order for a 2033 GLA with the sales associate Rita. She stayed in communication with me throughout the entire process from production, shipping and delivery. Although I did not re sales associate Rita. She stayed in communication with me throughout the entire process from production, shipping and delivery. Although I did not receive the vehicle until this January 2023, the car came exactly how I ordered it and I beyond satisfied. More
My advisor is always nice and helpful. But, Mercedes is pricey for sure. What gets me is you’ll pay all this money to get your car serviced and they’ll bring you back a dirty car. This is But, Mercedes is pricey for sure. What gets me is you’ll pay all this money to get your car serviced and they’ll bring you back a dirty car. This is my second time spending over 2k and they gave me my car back dirty. :-/ More