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Mercedes-Benz of Marietta

Marietta, GA

4.5
365 Reviews
For Marietta residents, there is no better place for Mercedes-Benz cars and SUVs than Mercedes-Benz of Marietta. Our state-of-the-art facility features an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the greater Atlanta area, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other pre-owned cars, trucks, and SUVs for sale. Whether you're upgrading to one of the latest Mercedes-Benz models, or getting behind the wheel of a Mercedes-Benz for the first time, we look forward to your visit!
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810 Cobb Pkwy SE

Marietta, GA

30060

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Showing 365 reviews

February 21, 2023

The dealership was very professional. Each employee greeted me with respect, making sure I was taking care of and comfortable while my vehicle was being serviced. More

by jpetty041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Frozan
Feb 24, 2023 -

Mercedes-Benz of Marietta responded

We are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 19, 2023

Terrible customer service. Tried to take my Mercedes there today and no one would even acknowledge me. Their customer service is horrible. Would never buy a car here. More

by Georgebama
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Didn’t get his name but he basically told me he didn’t have time and to leave and come back some other time
Feb 21, 2023 -

Mercedes-Benz of Marietta responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Marietta. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 783-5171 to discuss what we can do to help.

Feb 21, 2023 -

Georgebama responded

I tried to explain that I would like a customer service person to just take a quick look at a crack in my brand new vehicles steering wheel. He was brash and said it likely wouldn’t be covered by warranty because seat belts hit the steering wheel all the time, plus he didn’t have time. That’s not how you are treated when you are interested in BUYING a car……. No need to talk to the GM here. They have really no interest once the sale is made.

February 19, 2023

Rob was very thorough and helpful in showing me photos of the problem areas with the vehicle. The inspection process is well worth the $240 before you purchase a vehicle!! More

by Anthony H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Feb 23, 2023 -

Mercedes-Benz of Marietta responded

Hi Anthony, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Marietta

February 17, 2023

My salesperson was helpful, and attentive, however, for this to be a Luxury dealer I assume that you would receive that type of service as I received at RBM when I purchase my first Mercedes E350 in 2016 b More

by dlscott02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacia Hogg
Feb 20, 2023 -

Mercedes-Benz of Marietta responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 14, 2023

March 2022 I placed an order for a 2033 GLA with the sales associate Rita. She stayed in communication with me throughout the entire process from production, shipping and delivery. Although I did not re More

by Tierra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rita Turkin
Feb 17, 2023 -

Mercedes-Benz of Marietta responded

Hi Tierra, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

February 14, 2023

Myron is a pleasant and very friendly salesman. He provided a great customer service exprience. More

by Bushcsm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Myron and Alvin
Feb 17, 2023 -

Mercedes-Benz of Marietta responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Marietta. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 10, 2023

My advisor is always nice and helpful. But, Mercedes is pricey for sure. What gets me is you’ll pay all this money to get your car serviced and they’ll bring you back a dirty car. This is More

by JG
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
N/A
Feb 13, 2023 -

Mercedes-Benz of Marietta responded

Hello, thank you for taking the time to leave us feedback. Feel free to stop by if you ever need any more help.

February 10, 2023

Outstanding service as always, Ahmad Frozan was great with coordinating all my needs. I would highly recommend to everyone to service their vehicles here More

by kisslerj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Frozan
Feb 13, 2023 -

Mercedes-Benz of Marietta responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Marietta, and we hope to be of service again in the future.

February 08, 2023

I was here for service B on 2020 E 450. Everyone was friendly from front desk, to service desk attendant, to the manager I worked with. Overall a great experience. More

by pheelin.phine2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
Feb 11, 2023 -

Mercedes-Benz of Marietta responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 02, 2023

Made my appointment over the phone which was quick and easy. I got in for the repair the next day which was amazing. All of the staff, especially Ahmad, were friendly and very helpful. This is a very nice More

by cwortham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad
Feb 02, 2023 -

cwortham responded

Nice job Ahmad! Please see above

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