Mercedes-Benz of Marietta

I have been visiting Mercedes Benz Marietta for servicing of car for the past 3 years. I always find service advisers courtesans and helpful. They explain you in details the service they render to the car of car for the past 3 years. I always find service advisers courtesans and helpful. They explain you in details the service they render to the car and this is followed by explanatory email. Thank you MB Marietta for the great customer service. More

Had a great experience at MB of Marietta, Nicholas was transparent about pricing and service time. There were no surprises which I look for in customer service and I received my vehicle clean. transparent about pricing and service time. There were no surprises which I look for in customer service and I received my vehicle clean. More

Excellent customer service. They took great care to find what I was looking for. When the first vehicle I took home didn’t have a needed feature, they found the perfect one t They took great care to find what I was looking for. When the first vehicle I took home didn’t have a needed feature, they found the perfect one through another location and had it delivered. More

Excellent experience, nice representative, all work completed. Prepaid maintenance for 3 years. Looking forward to next year. Ray. completed. Prepaid maintenance for 3 years. Looking forward to next year. Ray. More

Great job fixing the problem! Felt 1000% that the service department heard my issues and fulfilled my needs. The service department did not open on time and I did not receive as Felt 1000% that the service department heard my issues and fulfilled my needs. The service department did not open on time and I did not receive as many updates as I had hoped, but I am very type “A” and generally that is my issue :-). Am totally confident in this dealership and would definitely bring my car back, purchase parts and possibly another MB in the future. More

Worst service ever. I paid $5000 for a 40,000 mile complete maintenance service plan. 1st 10,000 mile oil change service requested tire rotation and to check the drivers I paid $5000 for a 40,000 mile complete maintenance service plan. 1st 10,000 mile oil change service requested tire rotation and to check the drivers side rear due to a slow leak issue. Took 2 days and find out a few days later they never rotated the tires or checked out the leak. Called to complain and schedule a time to have done, the assistant service mngr Vincent states he would call me back which never happened. Called today because brakes are now scrubbing which is terrible with only 10,000 miles on it and would have been caught if they performed the tire rotation as requested. Worst service department in the state. Finance manager is a scammer selling the extended warranty and service plan as anything needed for standard service would be covered. What a joke I got a text message stating they don't cover tire rotation in their $5000 maintenance service contract. Terrible company avoid like the plague. Horrible customer servi More

Keenan was my sales guy! He sold me a 2023 Mercedes Benz C300! While we waited for the vehicle to come in, he check up on the vehicle regularly and gave me updates. He even p He sold me a 2023 Mercedes Benz C300! While we waited for the vehicle to come in, he check up on the vehicle regularly and gave me updates. He even pulled in Alvin, new car sales manager, when he needed to. If you are looking for a friendly, honest, easy going salesman, ask for Keenan! More

Took my van in for service and for some reason they make it a practice of separating your Mercedes fob from the rest of your keys and by doing so ended up losing my Cadillac fob and all of my house keys! it a practice of separating your Mercedes fob from the rest of your keys and by doing so ended up losing my Cadillac fob and all of my house keys! More

Great advisor. Had parts readily available for a fast repair. Received my vehicle clean, and problem free! Had parts readily available for a fast repair. Received my vehicle clean, and problem free! More

Had such a great experience William R . Great vibes and they even had a contest that I got to participate in . I love my 2023 ! Great vibes and they even had a contest that I got to participate in . I love my 2023 ! More