Mercedes-Benz of Marietta

Great job fixing the problem! Felt 1000% that the service department heard my issues and fulfilled my needs. The service department did not open on time and I did not receive as Felt 1000% that the service department heard my issues and fulfilled my needs. The service department did not open on time and I did not receive as many updates as I had hoped, but I am very type “A” and generally that is my issue :-). Am totally confident in this dealership and would definitely bring my car back, purchase parts and possibly another MB in the future. More

Worst service ever. I paid $5000 for a 40,000 mile complete maintenance service plan. 1st 10,000 mile oil change service requested tire rotation and to check the drivers I paid $5000 for a 40,000 mile complete maintenance service plan. 1st 10,000 mile oil change service requested tire rotation and to check the drivers side rear due to a slow leak issue. Took 2 days and find out a few days later they never rotated the tires or checked out the leak. Called to complain and schedule a time to have done, the assistant service mngr Vincent states he would call me back which never happened. Called today because brakes are now scrubbing which is terrible with only 10,000 miles on it and would have been caught if they performed the tire rotation as requested. Worst service department in the state. Finance manager is a scammer selling the extended warranty and service plan as anything needed for standard service would be covered. What a joke I got a text message stating they don't cover tire rotation in their $5000 maintenance service contract. Terrible company avoid like the plague. Horrible customer servi More

Keenan was my sales guy! He sold me a 2023 Mercedes Benz C300! While we waited for the vehicle to come in, he check up on the vehicle regularly and gave me updates. He even p He sold me a 2023 Mercedes Benz C300! While we waited for the vehicle to come in, he check up on the vehicle regularly and gave me updates. He even pulled in Alvin, new car sales manager, when he needed to. If you are looking for a friendly, honest, easy going salesman, ask for Keenan! More

Took my van in for service and for some reason they make it a practice of separating your Mercedes fob from the rest of your keys and by doing so ended up losing my Cadillac fob and all of my house keys! it a practice of separating your Mercedes fob from the rest of your keys and by doing so ended up losing my Cadillac fob and all of my house keys! More

Great advisor. Had parts readily available for a fast repair. Received my vehicle clean, and problem free! Had parts readily available for a fast repair. Received my vehicle clean, and problem free! More

Had such a great experience William R . Great vibes and they even had a contest that I got to participate in . I love my 2023 ! Great vibes and they even had a contest that I got to participate in . I love my 2023 ! More

Always very pleased. Have worked w Ahmad Frozan for 5 years. Very professional and thorough. Have worked w Ahmad Frozan for 5 years. Very professional and thorough. More

Mercedes Benz of Marietta was great to work with. David Steinfeld was my sales consultant and he was also great to work with. I purchased a new GLE 450 and am really enjoying it. David Steinfeld was my sales consultant and he was also great to work with. I purchased a new GLE 450 and am really enjoying it. More

Over the last 20 years I have had the opportunity to my Mercedes' maintenanced at several Dealership in Virginia, Florida and Georgia. I can honestly say my family and I have received the best service at Mercedes' maintenanced at several Dealership in Virginia, Florida and Georgia. I can honestly say my family and I have received the best service at Mercedes Benz of Marietta is by far the best More

Every time I enter into the dealership, I feel as if my money is valued, my time is of importance, and the customer service is unmatched. My service advisor, Dexter Thompson changed my whole perspective of money is valued, my time is of importance, and the customer service is unmatched. My service advisor, Dexter Thompson changed my whole perspective of how one should be treated, when it pertains to my vehicle. When I choose to wait for my vehicle, the wait is minimal, Dexter communicates if my vehicles needs any other services , and he always asks, if I would like the service PRIOR to me paying for it. Prior experiences I’ve had in the past, advisors were not honest, I’ve always sought advice from others within my immediate family that held integrity to a high standard! However, after dealing with my advisor, that issue is no longer. Thank you Dexter, for not only treating me with the upmost professionalism but for treating me with respect, from the beginning to the end. Dexter holds value to your establishment and he definitely should be honored as such! I appreciate Mercedes Benz of Marietta, for creating a positive environment, that keeps you coming back! More