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Mercedes-Benz of Lynnwood - Service Center
Lynnwood, WA
71 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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71 Reviews of Mercedes-Benz of Lynnwood - Service Center
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January 27, 2025
Unreasonable costing for basic service. $400 for A service (basic oil change) $1100 for B Service (oil change/Brake flush) double the cost of Seattle MB or Bellingham MB When asked about pr $400 for A service (basic oil change) $1100 for B Service (oil change/Brake flush) double the cost of Seattle MB or Bellingham MB When asked about price structure, told they price "Just a bit lower than Bellevue MB" WOW. Reached out to Service manager and GM and neither bothered to even respond. Understand that you pay a premium for MB, but double what other MB dealers charge is a bit ridiculous. Save your $ and go elsewhere. If I could give them zero stars I would. It's a shame as having purchased 2 new MB and having them serviced here in the past, would think they would try to retain customers. Must be nice to have so many you can let them go away without as much a comment. More
by jasondana1
November 25, 2024
MB Lynnwood corrected our issue. The video of thr repair work was informative and excellant. The video of thr repair work was informative and excellant. More
by Vaughndbray.architect
November 23, 2024
Great place to buy and service a car, we recommend to everyone, will buy our next there. everyone, will buy our next there. More
by Knoxpolk45
October 20, 2024
Great experience. Casey was very knowledgeable and very professional. I have always had a great pleasure working with him at Mercedes Benz Lynwood. Casey was very knowledgeable and very professional. I have always had a great pleasure working with him at Mercedes Benz Lynwood. More
by Bunny
Employees Worked With
October 04, 2024
Your individual service manager does everything he/she can to make your visit as painless as possible! They even will loan you a brand new Mercedes to drive while yours is Being serviced! can to make your visit as painless as possible! They even will loan you a brand new Mercedes to drive while yours is Being serviced! More
by della8775
Employees Worked With
October 04, 2024
UPDATE: My grievance overall is with MB USA. I stand by my original post in that the car quality is trash. However, MB of Lynnwood really stepped up to take care of me. They were willing to t I stand by my original post in that the car quality is trash. However, MB of Lynnwood really stepped up to take care of me. They were willing to take the hit (instead of greedy MBUSA) to help bring down the cost of the repair to something palatable. Although I was still spending thousands that I really shouldn't have, the dealership and service manager really came through. Mercedes quality and customer service has gone down hill. Not sure who to blame, but I have a 2018 Mercedes C class with 26,000 miles on it and for no reason the power steering failed and the dealership wants almost $5000 to replace the power steering. No evidence of damage neglect nor abuse, and the dealership just wants me to replace the part without any explanation, if it was a minor thing underwear and tear, I completely understand. However this car only has 26,000 miles. Sorry to say I may not buy Mercedes ever again. More
by Youngkim1944
September 27, 2024
Very easy to obtain appt and lease car. Service explained and met. expectations. Completely satisfied. Service explained and met. expectations. Completely satisfied. More
by Pjhallson
Employees Worked With
September 27, 2024
I requested some extra services for my car, and Casey was incredibly helpful in providing all the details. I’m super happy with the results, I highly recommend bringing your car here for service. incredibly helpful in providing all the details. I’m super happy with the results, I highly recommend bringing your car here for service. More
by Eduardo Santana
Employees Worked With
September 26, 2024
Logan treated me with a lot of patience in showing me how to use all the options in my car.. to use all the options in my car.. More
by mdking9155
Employees Worked With
September 08, 2024
Efficient and courteous from front to back. Service reps know Mercedes Benz products, functionality and idiocycrocies top to bottom. Service reps know Mercedes Benz products, functionality and idiocycrocies top to bottom. More
by Holden Caulfield
