Mercedes-Benz of Lynnwood

Josh reviewed the previous service we received at Bellevue Mercedes Benz in 7/2019 and he discovered that we were charged almost $3,000.00 in services that were still covered by our warranty. He not Bellevue Mercedes Benz in 7/2019 and he discovered that we were charged almost $3,000.00 in services that were still covered by our warranty. He notified the Bellevue Mercedes Benz and we were refunded the whole amount. We greatly appreciated Josh's help. We now service our 2 cars at Mercedes-Benz of Lynwood even though we live in Sammamish. Thank you very much Josh! More

What a great car buying experience! Ordered our new Mercedes a few months ago, actually came in early. Stefan and his staff were awesome to deal with. From the business department to Demitry going over Mercedes a few months ago, actually came in early. Stefan and his staff were awesome to deal with. From the business department to Demitry going over the new car, extremely knowledgeable, everything went super smooth…unlike most car buying experiences. Highly recommend this dealership! Great job. More

I would like to call out todays service: Prompt, expedient, and efficient. Above all I wish to focus my praise on your Service Tech: Garrett Graham; He was polite,efficient and knowledgable... He expedient, and efficient. Above all I wish to focus my praise on your Service Tech: Garrett Graham; He was polite,efficient and knowledgable... He did not rush the customer and was very willing to be helpful and very willing to answer questions. Well Done!! More

I took my S 550 in for regular service. Garrett Graham made the experience smooth and convenient. He always goes out of his way to make this a great customer experience. I am in the market for another made the experience smooth and convenient. He always goes out of his way to make this a great customer experience. I am in the market for another Mercedes and I will undoubtedly buy it from MB of Lynnwood, entirely because of the great support I always get from Garrett. More

We had the best experience with this dealership! We bought a certified pre-owned car but there was something in the car that we didn’t like. We went back to the dealership to address our issue and was bought a certified pre-owned car but there was something in the car that we didn’t like. We went back to the dealership to address our issue and was super impressed with the treatment we had received. Kevin Lee was super helpful (he helped us twice even if he was not our sales consultant), the manager on duty (forgot his name) addressed our concern and offered us option including exchanging the car, as we were still in the 5day window. Kevin was gracious to show us our options. And, all these at 5 pm on a Sunday, which was an hour before closing. Mindy was very considerate in giving us a good rate for our extended warranty due to the inconvenience. She also did good in explaining the paperwork/contract before we signed. Best dealership and car buying experience! Thankful and lucky to do business with them. More

Hello, my review is geared towards SERVICE more accurately towards Casey Smith, the advisor/our advisor. I have been informed every step of the way about the status of my/my mom's vehicle, which I accurately towards Casey Smith, the advisor/our advisor. I have been informed every step of the way about the status of my/my mom's vehicle, which I purchased for her as a gift and wanted the absolute best for her, as she is disabled in a few ways more than one. Casey has gone above and beyond in communication and accuracy of the whole process and it was such pleasure working with you in all of this Casey that i had to leave you a positive review. Thanks to the whole Service department for doing the best job and fixing the vehicle RIGHT the first time. My mom is happy she has her car again in working order. Thanks again to all and keep up the great work, you have a customer for life…. Well done!!! More

The best car buying experience I've had, and I've purchased a lot of cars over the years. Unfortunately, my 2021 E Class had an annoying rattle, there service department found and totally fixed the p purchased a lot of cars over the years. Unfortunately, my 2021 E Class had an annoying rattle, there service department found and totally fixed the problem. I'm impressed with this dealership! Thanks Casey and Alan:) More

I brought my 2020 GLB250 in for routine service and new tires. Andrew asssited via telephone with the tire selection and answered all of my questions before the appointment. I felt heard about other concer tires. Andrew asssited via telephone with the tire selection and answered all of my questions before the appointment. I felt heard about other concerns I had, and appreciated Andrew's kind demeanor. I had contemplated taking my vehicle to another Mercedes dealership prior to speaking with Andrew, and I am happy that I did not. More

We had our Mercedes serviced at the Lynnwood dealership, Garrett Graham has been our service technician since we bought our 2012 Mercedes. He has been the best service rep we have ever had. He pays attenti Garrett Graham has been our service technician since we bought our 2012 Mercedes. He has been the best service rep we have ever had. He pays attention to detail, car is always ready when he promises and he goes out of his way to make sure we are happy. Tom Rodenbough More

Jourdain was very helpful in getting us back on our road trip again trip again More