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Mercedes-Benz of Loveland

Loveland, CO

4.8
474 Reviews

4040 Byrd Dr

Loveland, CO

80538

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Showing 474 reviews

May 12, 2022

Bought a new van there January of 2022 and it was supposed to be converted before being shipped and now I am having to pay the cost of getting it to a conversion shop next there was a recall of the v More

by mrau
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Holloway
May 11, 2022

I have worked with this dealership for over ten years and can't say enough about its greatness. This time, Chase Albright was my sales rep - the "training" to help me learn about all the features. Highly rec More

by henry_batiste98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Albright
May 13, 2022 -

Mercedes-Benz of Loveland responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Loveland for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

May 09, 2022

Bill and Felipe were awesome. Our first Mercedes, not last. We loved our 1300 mile drive home to Montana More

by mike.wolstein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sorzano, Bill Holloway
May 11, 2022 -

Mercedes-Benz of Loveland responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Loveland. We hope you have a great day!

April 15, 2022

Have been working with this dealership for over 5 years and can't say enough about how great they have taken care of us. Chase Albright was my sales rep this time - appreciated the updates as I waited for More

by Kathy Gee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Butler, Alex Clarke, Chase Albright
Apr 17, 2022 -

Mercedes-Benz of Loveland responded

Hi Kathy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 09, 2022

Professional, friendly and courteous staff. Ray was our sales associate, and was awesome to work with. He addressed all of our concerns and was very personable. I would definitely want to wo More

by BHem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Plasencia, Brian Butler
Apr 11, 2022 -

Mercedes-Benz of Loveland responded

Hi Bhem, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Loveland! If you have any further questions, please give us a call. We're always happy to help!

April 07, 2022

Chase Magruder helped me with the purchase of my car, and I couldn't be happier. He was knowledgeable and made the whole process smooth and painless. I did not feel pressured and the the whole process was th More

by jandee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Magruder, Alex Clarke, Nic Mercer
Apr 10, 2022 -

Mercedes-Benz of Loveland responded

Hi Jandee, thank you for your kind review; we are happy to pass along your comments to Chase Magruder here at Mercedes-Benz of Loveland! Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2022

Alex Clarke provided exceptional customer service and resolved my repair issue when the Mercedes Benz dealership in Colorado Springs failed miserably. I highly recommend Mercedes Benz of Loveland for all More

by goldenbrown9638
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clarke
Apr 05, 2022 -

Mercedes-Benz of Loveland responded

Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Loveland. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thanks again for the recommendation, and have an amazing day!

April 01, 2022

Very professional and a pleasure to deal with when purchasing my 2022 Sprinter Crew. There was no pressure and the transaction was quick. More

by George
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Sorzano, Bill Holloway
Apr 05, 2022 -

Mercedes-Benz of Loveland responded

Hi George, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

April 01, 2022

I received exceptional service during this purchase. My sales team which included Carlos Sanchez, sales rep, Brian Butler, sales manager, and Alex Clarke, Business Director went above and Beyond to make More

by abranch27@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clarke Business Director. Exceptional!, Brian Butler, Carlos E. Rodriguez-Sanchez
Apr 05, 2022 -

Mercedes-Benz of Loveland responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Loveland! Please don't hesitate to reach out to us if there's anything more we can do!

March 22, 2022

We were very pleased with our experience at Mercedes-Benz of Loveland. The staff were beyond courteous, very knowledgeable, and personable without being pushy. More

by ISUMia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Martinen - 5 stars!
Mar 24, 2022 -

Mercedes-Benz of Loveland responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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