Mercedes-Benz of Loveland

Great and professional experience Outstanding experience, very knowledgeable and great selections of cars. I have been buying cars for over 20 years and this is the first time I bel Outstanding experience, very knowledgeable and great selections of cars. I have been buying cars for over 20 years and this is the first time I believe a salesperson worked this hard to find me what I needed. More

Pleasantly surprised My wife and I were looking to buy a newer used car. By chance the dealership we were going to was closed. We noticed the Mercedes Benz dealership and My wife and I were looking to buy a newer used car. By chance the dealership we were going to was closed. We noticed the Mercedes Benz dealership and reluctantly stopped by. I figured everyone would be arrogant and rude. I couldn't be more wrong. The prices were affordable and clearly marked. We went inside to talk to a dealer and right away met Bill Holloway. Besides being one of the nicest and down to earth people I've met, he was wonderfully informative. I could go on and on, but to sum it up I tell everyone I know to go visit the dealership that treated us amazingly. More

GLC Test Drive Thank you, Carlos Rodriguez-Sanchez for the test drive! I learned so much about the GLC as well as Mercedes in general. The cars are great quality w Thank you, Carlos Rodriguez-Sanchez for the test drive! I learned so much about the GLC as well as Mercedes in general. The cars are great quality with too many features to mention, but they all are over the top! I appreciated Carlos' knowledge and enthusiasm for the car we drove as well as other Mercedes products. Thanks again! More

Fantastic online sales experience My wife and I searched online and found two vehicles that we wanted to look at. Turns out that one was not available, but the other was. We drove th My wife and I searched online and found two vehicles that we wanted to look at. Turns out that one was not available, but the other was. We drove through the lot and looked at what was available, ultimately connecting with Paul Mizelle who showed us the CPO 2014 E350 4Matic that we saw online. Paul was fantastic! After the test drive he asked "what we thought," which I quickly told him that my wife and I would have to discuss it. He then asked if there was anything he could do to earn our business today which I replied no. Paul was very respectful of our decision and unlike other car salesman, never pushed the sale. Paul and I exchanged a couple of emails the next day, but things kicked in to high gear the following day. We were able to negotiate a trade value for our current vehicle along with a price for the E350.... and it was all done through email! I was absolutely impressed of Paul's professionalism and dedication to making the sale happen. The dealership was fantastic! Never "pushy" and always polite, courteous, and highly professional. Thanks to everyone involved and a special thanks to Paul Mizelle!!! More

Looking to purchase new We were looking to purchase a new SUV and ended up looking at Mercedes-Benz in Loveland. Carlos Rodriguez-Sanchez was the salesman that we first encou We were looking to purchase a new SUV and ended up looking at Mercedes-Benz in Loveland. Carlos Rodriguez-Sanchez was the salesman that we first encountered upon entering the dealership. Carlos listened to what we were looking for in a vehicle and immediately suggested the model that was the best fit for us. Carlos knowledge, enthusiasm, personality and professionalism are what kept us coming back. More

Always great! I've been taking my car to MB Loveland for a couple of years and every interaction with anyone there has been outstanding. They've overachieved every I've been taking my car to MB Loveland for a couple of years and every interaction with anyone there has been outstanding. They've overachieved every time. They've saved me money and performed services without fault. I didn't even buy my car from them and they still treat me like their best customer. Never experienced any service this good. My next car will be a Mercedes just to get the great service from these guys! More

Out of state buyers beware!!! These guys are scam artists. I was an out of state buyer, worked with Paul Mizelle, horrible experience, he totally misrepresented the vehicle. It was missing a 9K worth of optio I was an out of state buyer, worked with Paul Mizelle, horrible experience, he totally misrepresented the vehicle. It was missing a 9K worth of options that I was verbally told that the vehicle had and also listed on their listing on their website. Used car manager Tim was an arrogant jerk, took three days to return a call and absolutely refused to do anything to make it right. Last straw that made be write this review, I was assured everything was in excellent mechanical order/condition on the car, went to pass safety in my state and was informed front brakes totally failed, 1/32 on the pads!!! Thanks for sending me on a 4 hour drive west down I-70 mountains with bad brakes, hope you all sleep well at night, NOT!!! More

Salesperson Carlos Rodriguez-Sanchez I had a great experience at MB of Loveland. Our salesperson Carlos was really knowledgeable and our test drive really showed what the car can do. I had a great experience at MB of Loveland. Our salesperson Carlos was really knowledgeable and our test drive really showed what the car can do. More

Great experience and knowledgeable staff We were looking for a used suv to take back to Canada and decided on a dealer vehicle. The showroom is clean and sales and staff are very friendly an We were looking for a used suv to take back to Canada and decided on a dealer vehicle. The showroom is clean and sales and staff are very friendly and helpful. Carlos was able to help facilitate the sale and assist with paperwork for customs at the border. Great experience overall. More

Incredible Experience!!! Chase Albright was instrumental in providing me with a top-notch sales experience buying my very first Mercedes-Benz. He truly cared about getting me Chase Albright was instrumental in providing me with a top-notch sales experience buying my very first Mercedes-Benz. He truly cared about getting me in the right car at the right price. He was so flexible and made sure that we could find a deal that worked for both of us. The test drive was amazing: I got lots of time in the car and Chase explained all of the features of the car and made sure I knew how to use them (even before he knew I was going to actually buy the car). Theron was great in facilitating the deal and financing. DEFINITELY use this dealership if you want the best customer service around!!! More