Mercedes-Benz of Loveland

LEMON Sprinter This dealership sold a LEMON sprinter (van required complete engine replacement at 1,500miles) and has made absolutely NO attempt to help/support me t This dealership sold a LEMON sprinter (van required complete engine replacement at 1,500miles) and has made absolutely NO attempt to help/support me through the process. Bill, the Sprinter guy has been non-responsive and not helpful. After months of battling Mercedes corporate, with no help from him or the dealer, all I asked for was a simple extended warranty and got no response. Meanwhile, Mercedes of Westminster has been very responsive to my service needs. Don't buy a sprinter here, there are plenty of options in front range - these guys only want to sell and not service. More

Repairs on our S550 While on vacation in Colorado our S550 broke down with a leak in the transmission fluid line. Mercedes Benz of Loveland provided us with a loaner car While on vacation in Colorado our S550 broke down with a leak in the transmission fluid line. Mercedes Benz of Loveland provided us with a loaner car so that we could continue our vacation in Estes Park while they repaired our car. They were very curteous and keep us informed on the status of our repairs delivering on their promised completion date. I highly recommend this dealership and all of their employees. We had a fantastic experience. More

Felt no pressure Was impressed, I usually despise dealing with car dealerships but this was a good experience. I did not get frustrated or felt like I was being pushe Was impressed, I usually despise dealing with car dealerships but this was a good experience. I did not get frustrated or felt like I was being pushed into something I did not want. Very satisfied with the experience. More

Beyond Excellent Service I communicated with Bill Holloway about wanting to test drive a Sprinter Cargo Van. When I arrived for our scheduled meeting, Bill had prepared severa I communicated with Bill Holloway about wanting to test drive a Sprinter Cargo Van. When I arrived for our scheduled meeting, Bill had prepared several vans for us to look at. Even though I knew what I wanted, I was very impressed with the forethought and work he put into our meeting. Bill graciously helped me find the in's and out's of the van and pointed out things I should know, like where the battery was located and the other basic parts of the engine. The dealership was very nice and had different areas for adults and a special place for kiddos to play. As someone who has worked in a service industry, I could tell the though and effort put into the building for their patrons comfort. This is the 4th vehicle I have purchased and I can honestly say that buying a vehicle from Mercedes-Benz of Loveland was the most enjoyable car-buying experience that I've ever had. More

Awesome- Srart to Finish Couldn’t have asked for a better experience! Chase walked me through everything with honesty and ease. I left knowing I made the right choice! Couldn’t have asked for a better experience! Chase walked me through everything with honesty and ease. I left knowing I made the right choice! More

Great Vehicle and an Expedient Purchase I came to Loveland for a preowned-vehicle. The vehicle was clean and exactly as described with excellent pricing. From the time I arrived on the lot I came to Loveland for a preowned-vehicle. The vehicle was clean and exactly as described with excellent pricing. From the time I arrived on the lot, to the time we completed things in the finance office, all of the gentlemen who assisted me were friendly and genuine. The whole experience was very thorough yet fast. I was in the dealership for around 90 minutes. This dealership keeps the best of the best on their lot and I would do business with them again. More

getting the car I love the experience was painless and quick, Chase to care all my request and Felipe was very helpful in explaining the finances - highly recommend the deal the experience was painless and quick, Chase to care all my request and Felipe was very helpful in explaining the finances - highly recommend the dealer and sales & finance. Thanks for your services More

Ease of purchasing new 250 Nic was very helpful in our purchase of our dream car---waited a lifetime to own a benz! Alex was very quick in the order process...very happy day... Nic was very helpful in our purchase of our dream car---waited a lifetime to own a benz! Alex was very quick in the order process...very happy day...of course we have ??? because of all of the options...will call Nic for help...Thanks More

Enjoyed purchasing from Mercedes-Benz of Loveland We enjoyed purchasing our C300 from Mercedes-Benz of Loveland, everyone there was very helpful. We have had the car in to have service add the prot We enjoyed purchasing our C300 from Mercedes-Benz of Loveland, everyone there was very helpful. We have had the car in to have service add the protective coating we purchased and they were great. We have also had the car in for the free car was they offer - super job, looks brand new again each time. More

Above and Beyond Every time we make a purchase at Mercedes Benz of Loveland we are reminded of why we buy our cars locally from Loveland and not from other dealerships Every time we make a purchase at Mercedes Benz of Loveland we are reminded of why we buy our cars locally from Loveland and not from other dealerships. From the first point of contact, they are very friendly, informative and will go above & beyond to meet your needs. Everyone in my family drives a Mercedes from Loveland and we will not go anywhere else. I cannot thank Carlos, Paul, Brian, Felipe and Alex enough for all their hard work to get us the best deal & their professionalism throughout the entire experience. They truly take out the stress away from the car buying experience & give you the best service possible. I am loving my new car & could not have done it without the team at Loveland. Their customer service and care continues beyond the point of sale & it truly is a family-like environment at this dealership. Thank you for all that you do for us, Sarah Alagha More