Mercedes-Benz of Loveland
Loveland, CO
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Wonderful experience We were so impressed with the integrity of the people at Mercedes Benz of Loveland. Chase was helpful and professional from start to finish. The car We were so impressed with the integrity of the people at Mercedes Benz of Loveland. Chase was helpful and professional from start to finish. The car we wanted to look at had already been brought to the front of the dealership and washed when we arrived. Chase went with us on our test drive and explained all of the features in the car. The negotiation was very low pressure with plenty of time to ask questions and explore different options. There was a misunderstanding regarding the warranty on our certified pre-owned vehicle, and Chase had the highest level of integrity regarding the situation. He brought in Nic to help resolve the issue and to the credit of Mercedes Benz of Loveland they honored the original agreement even though it meant a loss of revenue for them. We appreciate the honesty and integrity that was shown during this unfortunate incident. We know that we can safely recommend Chase for the purchase of your car! More
Shawn and Alex were absolute professionals during my purchase of my GLS450! This was my most expedient and enjoyable vehicle purchase. I will gladly return for my next purchase. purchase of my GLS450! This was my most expedient and enjoyable vehicle purchase. I will gladly return for my next purchase. More
First Class Service ........Paul Mizelle is a ROCK STAR ! Paul patiently worked with me over the phone and via text to provide all the information and numbers I needed to make an informed decision, I bypassed Paul patiently worked with me over the phone and via text to provide all the information and numbers I needed to make an informed decision, I bypassed 3 metro Denver Mercedes Dealers to drive up to Mercedes Benz of Loveland, I highly recommend You do the same ! Also a shout out to Nic Mercer and Felipe Sorzano for supporting Paul and keeping the deal on track. More
Excellent Brand Ambassadors Great experience as usual. For more than four years we have bought multiple cars from MB Loveland and they have always exceeded our expectations! W Great experience as usual. For more than four years we have bought multiple cars from MB Loveland and they have always exceeded our expectations! When the GM of the dealership cancels a conference call to help with car choice and trade value — you know you are a valued customer — thank you, Trent! Brian Butler, Nick Mercer, Paul, and Chase — thank you! Finally, Alex Clarke, sir you make the entire experience that much more pleasant. More
WOW !~ PARIS IS NICE...THESE PEOPLE ARE FABULOUS AND NICER FABULOUS, WONDERFUL, CARING, CONCERNED, TOTALLY COMPETENT, EXTREMELY HELPFUL! Many thanks to KASEY CURTIS along with her rounding up a fab valet, and FABULOUS, WONDERFUL, CARING, CONCERNED, TOTALLY COMPETENT, EXTREMELY HELPFUL! Many thanks to KASEY CURTIS along with her rounding up a fab valet, and service tech SEAN SULLIVENT. KASEY IMMEDIATELY worked us into a huge, busy day with a fast diagnosis to get us back on the road successfully We so much appreciate competence in business where service is the name of the game... and CASEY and SEAN are "all over it" to make the experience wonderful and as painless as possible. Will not go anywhere else. An original call to CLINT, in PARTS really encouraged us to use this dealership. Thanks, Clint for your fast help and friendly voice on the other end of the phone assuring you are a dedicated get 'er done person! For BRIAN PICKLE...heard such wonderful things about you from all your employees. Meantime, a bonus and a raise for KASEY! She's our go to person and bet she will be employee of the year again this year. L and J Sch More
Great and friendly staff The staff at Loveland Mercedes were fantastic. They have great knowledge of all the range and provided and excellent test drive for all the GLC’s feat The staff at Loveland Mercedes were fantastic. They have great knowledge of all the range and provided and excellent test drive for all the GLC’s features. We would highly recommend stopping by. More
Pre-owned car shopping We have purchased two pre-owned cars at this dealership and had excellent experiences both times. Their pre-owned vehicles are in better shape and hav We have purchased two pre-owned cars at this dealership and had excellent experiences both times. Their pre-owned vehicles are in better shape and have cleaner history reports which gave us better confidence in our choices. The sales staff is very accommodating and reasonable to work with. Highly recommended! More
Working with Chase was a pleasure Thank you Mercedes Benz of Loveland. Your entire staff of Alex, Nic, and Chase were very professional and helpful. It was a joy to do business with th Thank you Mercedes Benz of Loveland. Your entire staff of Alex, Nic, and Chase were very professional and helpful. It was a joy to do business with them. Thanks you!! More
Second time just as good as the first! I've now had the pleasure of buying two Mercedes from MB Loveland. Very impressed that the staff is so consistent! Chase is awesome to work with! I've now had the pleasure of buying two Mercedes from MB Loveland. Very impressed that the staff is so consistent! Chase is awesome to work with! More
Miracle Workers Hi, as I’m writing this review I’m still beaming with happiness. Long story short I was in a terrible accident months ago and my credit is struggling Hi, as I’m writing this review I’m still beaming with happiness. Long story short I was in a terrible accident months ago and my credit is struggling due to my medical bills and insurance battle but I needed a safe good vehicle to even consider driving again. To say the very least, Carlos E. Rodriguez, Felipe Sorzano and Nic Mercer made that happen! They heard & had compassion for my situation and did everything possible to get the best price & apr rate for me. They absolutely exceeded my expectations and for that I am grateful and highly recommend visiting MB of Loveland for your next purchase. Also, keep in mind I was buying a used trade-in BMW that they had on the lot and it was a Saturday so realistically you could say I wasn’t a priority BUT not once did I feel that way! They treated me like I was the most important customer there, checking on me in the lobby to see if I needed anything while they searched for the best bank to help my situation! They could have stopped at the first offer but they kept going and I can’t thank them enough!! They rock at MB of Loveland. More